PhoneSuite Launches New PhoneSuite DIRECT Division and Hires Keith Konicki to Oversee the Group

  • PHONESUITE Telephony Solutions
  • 06.02.16
PhoneSuite, a provider of telecom solutions designed exclusively for the hospitality industry, announced the launch of PhoneSuite DIRECT, which gives hoteliers the option to buy their VoIP platform and have installed Factory DIRECT, which will reduce “margin stacking” and ensure quality, worry-free deployments.

Industry veteran Keith Konicki was recently hired to head up the new division.

PhoneSuite offers high-quality, affordable products and upscale service for any size or type of hotel, chain or management company. Its ground-breaking Voiceware platform is a software-based core that’s compatible with the latest full-featured SIP phones from a variety of manufacturers, yet still works with a hotel’s existing standard analog guestroom phones.

“For over 25 years, PhoneSuite has supported its network of over 250 dealers with world-class technical support and service,” said Frank Melville, president of PhoneSuite. “However, we have heard from national brands and large hotel management companies that they are looking for a single source for a streamlined, easy-to-implement hospitality voice solution for their hotels.

“So, we are introducing PhoneSuite DIRECT to deliver an evergreen, turnkey solution with no major capital investment and one low monthly fee – factory direct and no regrets for our customers. We are also thrilled to add Keith to the PhoneSuite family and confident that his years of business development experience will grow this new division into a success,” he said.

Konicki has been actively engaged with the hospitality technology industry for the past 20 years. As a supporter of HTNG since its inception, he has served on a number of its workgroups, including currently co-chairing the Cloud Communication Workgroup. While with Systems Design & Development (SDD) as director of sales, Konicki played a key role in the development and launch of one of the industry’s first SaaS/cloud-based service offerings in 2000; both for voice and HSIA.

More recently, he worked with ComNet Communications, helping it become a leading national onsite resource provider for hosted voice, VoIP, HSIA, GPON and infrastructure installations to the hospitality industry.

“I look forward to building upon PhoneSuite’s 20+ years of experience and the growth of over 5,000 hotel customers with my history of fostering start-up companies and repositioning existing technology providers into recognized leaders within our hospitality technology industry," said Konicki. “Hotel communication is becoming more complex and is ever changing. Hoteliers have concerns about making the correct choice in their next PBX decision. I truly believe PhoneSuite DIRECT provides the right platform with the right services at the right price at the right time for our industry." 




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