SHR Integrates with Duetto’s Rate Engine to Provide Personalized Guest Rates

  • SHR
  • 07.25.19
SHR, Sceptre Hospitality Resources, a pioneer of advanced hotel revenue generation technologies, has become fully integrated with Duetto’s Rate Engine (DRE), providing SHR Windsurfer clients who have a loyalty program the opportunity to set dynamic room rates based off of members’ profile and value. 

Together, Windsurfer and DRE provide more than a tiered loyalty program and automatic generic discounts. The seamlessly integrated systems now allow hotels to offer a more personalized experience for loyal guests, including a tailored rate or custom package offer that is beneficial for both guest and hotel. This is a major step up from having to wait until guests check-in, and then offering them a manual discount. More choices equal more revenue from more booking opportunities. 
 
“Right now, the biggest hotel revenue driver is loyalty and loyalty programs. DRE is a great way to push loyalty programs to the next level by offering dynamic rates for the guest, being able to actually show a customer their personal array of booking options,” said Amanda Meeks, Product Manager for SHR. “We’re all about giving the hoteliers more revenue generation choices. The Duetto Rate Engine is a perfect fit into that mission.” 
 
For Duetto, it’s all about building strong guest loyalty through true personalization. 
 
“When travelers log into your system, you can offer them what are called ‘fenced’ rates, not available on any other channel,” said Patrick Bosworth, Duetto Co-Founder and CEO. “With the right rate and booking engine integrations, hotels can offer loyal guests a completely personalized booking experience, including a tailored rate based on their booking patterns and value.”
 
The Duetto integration is currently available to all applicable SHR Windsurfer clients. 

Headquartered in Houston, Texas, with offices in Europe and Asia-Pacific, SHR is a leading provider of meaningful technology that helps hotels execute their best revenue generation strategies. With a history of innovation starting with Windsurfer CRS, SHR serves thousands of properties around the globe with CRS, booking engine, and revenue management technology and services. 


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