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SHR’s Windsurfer CRS Integrates with Adyen for Modern Payment Options

  • SHR
  • 10.25.22
SHR, which offers solutions to help hoteliers improve engagement and drive revenue at each touchpoint along the guest journey, has integrated with Adyen, the global financial technology platform of choice for leading businesses.

The full API integration allows travelers to pay for their hotel reservation safely using more available payment options, including Google Pay and Klarna, a leading buy-now-pay-later provider. A key component to the partnership is helping European hoteliers ensure their transactional data is secure and PSD2 compliant.

“Integrating with Adyen is a gamechanger for SHR because hotels that utilize Windsurfer can now offer visitors to their booking engine the ability to reserve their hotel room now and pay in monthly installments,” says Stephen Day, Integrations Manager at SHR. “Leisure travel is the name of the game today, and large families booking week-long vacations want the option to pay in increments.”

Using Adyen as a payment provider offers many benefits, such as having only one payment provider handling the entire process. Hotels receive detailed guest information at time of booking, so if there’s a no-show, the hotel is still able to charge the traveler’s credit card.

“Travelers today are demanding more payment options and SHR’s integration with Adyen ensures Windsurfer partners are offering the most safe, secure and efficient transactions process on the market today,” says Mark Rademaker, Adyen’s Global Head of Hospitality. “Adyen helps manage fraud, expand business, uncover growth and connect people on and off the internet.”

One hotel partner using solutions from both SHR and Adyen is Elite Hotels of Sweden, one of the country’s largest privately-owned hotel businesses, known for its beautifully restored historical properties and dedication to environmental sustainability. Elite Hotels has renewed its focus on improving their guests’ digital experience.

“As a company, Elite Hotels is taking the next steps in our digital transformation,” says Ronny Röe, CIO at Elite Hotels. “We are modernizing nearly all elements of the guest journey, and that includes having the most widely accepted payment options for our guests.”

SHR is a leading provider of meaningful technology that helps hotels execute their best revenue generation strategies. With an evolving suite of AI-driven solutions, SHR enables hotels around the world with applications ranging from distribution to revenue management to guest management, including: Windsurfer CRS, Windsurfer Booking Engine, Wave RMS, and Maverick CRM; as well as revenue management for hire services to brands, chains, and management companies. For more information, visit www.shr.global.


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