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Shift4 Payments Releases Customer Case Study Detailing the Benefits of Their Integrated Payment Solution

  • Shift4
  • 10.30.19
Shift4 Payments, a leader in integrated payment processing, has released a case study on one of their customers, Tanglewood Resort. The study chronicles the resort's implementation of the joint solution from Shift4 Payments and Springer-Miller Systems, a leading guest-centric hospitality management system, as well as the resulting cost savings and improvements to their operations.

In 2018, Shift4 Payments and Springer-Miller Systems released an integrated, all-in-one solution that delivers everything a hotel or resort needs to process payments. This includes merchant services, secure gateway, P2PE-enabled card readers, device injection and management, property management system, auditing, accounting, reporting and more.
Tanglewood Resort, located in Pottsboro, Texas, began utilizing the all-in-one solution shortly after it was introduced. The case study details the tangible savings and benefits they have experienced since implementing it. For example, the property was able to upgrade many of their existing payment terminals for free and saved an average of $400 per month in waived gateway fees. Additionally, they gained a streamlined avenue for support, with one single point of contact for all their payments needs.
"When a group of 300 guests arrives at the property, it's really nice not having to worry about our payments and just focus on the guest experience," said Magan Crowley, Guest Relationships Manager & Relationships Coordinator at Tanglewood Resort. "The products from Springer-Miller Systems and Shift4 Payments work really well together and are always reliable."
Jared Isaacman, CEO of Shift4 Payments said, "Our goal was to create the future of integrated payments, where any business can find simplicity in an otherwise complicated industry – and save money at the same time. Through this partnership, Shift4 Payments and Springer-Miller Systems provide customers with a one-stop shop that takes care of all their payments needs."
To read the full case study, click here.
Shift4 Payments will be sponsoring Springer-Miller's annual Host Users Group Conference, Nov. 3-7, in Kohler, Wis.

Shift4 Payments is a leader in integrated payment processing, delivering a complete ecosystem of solutions that extend beyond payments to include a wide range of value-added services. The company's groundbreaking technologies help power over 350 software providers in numerous industries, including hospitality, retail, F&B, e-commerce, lodging, gaming and many more.

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