SiteMinder Receives a Top hotel Star Award for the Third Straight Year

  • SiteMinder
  • 03.21.17
SiteMinder, one of the global hotel industry’s leading cloud platforms, was announced a recipient of its third consecutive Top hotel Star Award, as voted on by readers of Germany’s most widely-circulated trade publication, Top hotel, for its online distribution platform, The Channel Manager.

The Channel Manager placed bronze in the ‘online’ category, as revealed during the third day of INTERNORGA in Hamburg.
Speaking on the goal of the awards, Top hotel editor Thomas Karsch said, “When hotel guests review their stay in a hotel, they first think of the friendliness and readiness of the hotel staff when assessing the quality of that hotel’s service. The hardware at the hotel, including its facilities and equipment, are frequently unnoticed or presumed (to be self-evident).”
For more than 10 years, The Channel Manager has served hotels globally as the leading cloud-based platform for managing a hotel’s availability, rates and inventory in real-time. The Channel Manager provides two-way connectivity between 350 distribution channels and more than 200 property management systems, central reservation systems and revenue management systems to maximize a hotel’s online reach, minimize overbookings and lower costs of acquiring guests.
The product leads SiteMinder’s solutions in generating more than 43.5 million reservations and over US$16 billion in revenue each year for 24,000 hotels globally. 
Among these hotels is the DORMERO Hotels group, which implemented The Channel Manager in 2015 to support its plan of doubling in size by the end of the decade.
Max Herbst, head of revenue management at DORMERO Hotels, said, “The power SiteMinder’s Channel Manager gives to us to access both local and global markets is unsurpassed, and it’s the reason it is the leader in the market today. Supported by the company’s local customer service, SiteMinder’s Channel Manager has empowered our hotel business to increase year-on-year room nights by 45 percent and year-on-year revenue by 33 percent, while significantly reducing the cost of acquiring guests. We congratulate SiteMinder for this well-deserved win.”
The annual Top hotel Star Award also recognizes suppliers from 13 other categories, including food & beverage, design and service. More than 100 suppliers were nominated this year to attract more than 4,000 votes in total.

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