SmartGuest App to be Showcased by HandHeld Hospitality at HITEC 2014

  • HandHeld Hospitality™, LLC
  • 06.09.14
At HITEC 2014 in Los Angeles, HandHeld Hospitality™, LLC, will showcase its SmartGuest™ app, a customizable application that enables hotels to communicate directly with guests and increase revenue.

Visitors are encouraged to stop by booth No. 225 at the Los Angeles Convention Center from Monday, June 23, through Thursday, June 26, to view a demonstration. HandHeld Hospitality will also present a TechTalk session on Tuesday, June 24 from 2:00 p.m. to 2:15 p.m. 

With SmartGuest, hotels can provide their guests with up-to-date information on hotel services and activities, including special offers, room service and restaurant menu selections. Management can also send notifications of any kind in real time. Additionally, the app features an A to Z directory and a limitless activity planner. SmartGuest can be easily installed on a hotel network or hosted in the cloud, and features an easy-to-use content management system. 

Hotel guests who download the SmartGuest app are able to receive targeted promotions and offers from the hotel and its local partners, to make their stay more enjoyable. A key feature of SmartGuest is the functionality for hotel guests to make specific requests for preferences during their stay, allowing them to receive faster, customized service. SmartGuest also offers the options of sharing information on social media, one-click dialing or emailing for reservations. In addition, quick search and GPS mapping allow guests to find their way in and around the hotel properties with the touch of a finger. 

During a TechTalk session, Joshua Baker, director of product development for HandHeld Hospitality, will discuss how SmartGuest is a critical component of customer relations management (CRM) strategy, which includes location information and big data. TechTalk is a series of 15-minute, free-flowing conversations about the most innovative ideas happening in the industry.

“We look forward to showcasing our SmartGuest app at HITEC, which has hosted the hottest hospitality technologies for the last 40 years,” said Elmer Coppoolse, CEO of HandHeld Hospitality. “The timing is especially right for SmartGuest as mobile technology is the preferred platform for travelers, which makes SmartGuest a perfect way to reach out to hotel guests during their stay.”

Sponsored by the Hospitality Financial & Technology Professionals (HFTP), HITEC offers a unique combination of top-notch education and the world’s largest hospitality technology exposition. Sessions are led by industry peers and experts, and the unparalleled expo showcases the latest industry products and services from more than 300 companies. 

HandHeld Hospitality™, based in Vienna, Va., is a hospitality technology company offering new, affordable and easy-to-use mobile apps for hotels, clubs, tourism destinations and residential communities seeking to increase facility usage and engage guests. Founded by Elmer Coppoolse, an international hotelier and former development partner and COO of SynXis, HandHeld Hospitality aims to make hospitality businesses smarter by providing low-cost, innovative and practical mobile solutions for outdated and inefficient best practices. Its SmartGuest™ app is the first of such products launched by HandHeld Hospitality.




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