Springer-Miller Congratulates Clients Recognized in 2016 Forbes Travel Guide Five Star Ranking

  • Springer-Miller Systems
  • 02.26.16
Springer-Miller Systems (SMS) a technology provider of global hospitality management systems, has congratulated its clients named to the 2016 Forbes Travel Guide listing of Five Star Hotels and Spas.

Achieving Five Star status represents a distinct honor, achieved through rigorous perfection of all aspects of guest service. A property can only achieve this status after consistently demonstrating exemplary attention to detail in both services and facilities. Springer-Miller Systems applauds the 22 Five Star properties that utilize the SMS|Host property management system and is proud to support its clients in their pursuit of excellence.  The technology provided by SMS|Host plays a pivotal role in how our customers provide their incredible guest-centric service.

Springer-Miller Systems would like to recognize the following hotel customers that have received the Forbes Travel Guide Five Star designation for the first time:
  • Esperanza, An Auberge Resort
  • Mandarin Oriental, Paris
  • Mandarin Oriental, Milan
  • Mandarin Oriental, Guangzhou
“The Forbes Travel Guide has consistently identified the finest hospitality providers in the world,” said Michael McCarthy, president and CEO of Springer-Miller. “Congratulations to all of the Four and Five Star recipients that rely on Springer-Miller’s premium hospitality software solutions to deliver the utmost guest experience.”

Over 65 percent of Forbes Travel Guide Five Star Spas have chosen to use the SpaSoft Spa Management System. With 31 of the 47 spas on the newly released list utilizing Springer-Miller’s spa management solution, SpaSoft is recognized as a “must-have” technology for of the world’s most luxurious and guest-focused spas to deliver the five star guest experience. 

Springer-Miller Systems would like to recognize the The Spa at Fairmont Grand Del Mar for receiving the Forbes Travel Guide Five Star designation for the first time.

“SpaSoft is the solution of choice for five star spas,” said McCarthy. “We’re focused on delivering the most comprehensive spa solution in the industry for our luxury spa clientele. We take great pride in seeing our customers be recognized for achieving their lofty operational and guest service goals.”

We would also like to welcome our newest Forbes Five Star member to the ATRIO Guest Experience Management family.  The Point at Saranac Lake is using Springer-Miller’s cloud-based ATRIO PMS.  At The Point, its five star service is backed by the next generation of hospitality technology.




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