Springer-Miller Systems Addresses Growing Luxury Hospitality Technology Market

  • Springer-Miller Systems
  • 08.24.16
Springer-Miller Systems (SMS), a provider of guest-centric hospitality management systems, announced the promotion of Robert Selwah to president and Michelle D. Young to vice president, sales and marketing.

As president of Springer-Miller Systems, Selwah provides strategic and operational direction for the company’s suite of luxury-focused software solutions including the SMS|Host Property Management System and SpaSoft Spa and Wellness Management System.

Selwah joined Springer-Miller Systems in 2007 as a product development executive with over 15 years of experience managing global software development divisions for KPMG and ACNielsen in Canada. Over the past 9 years, Selwah has led the product, support and professional services operations for Springer-Miller Systems, helping to guide the company through a dramatic renaissance of their luxury resort, hotel and spa software products. As president, Selwah will ensure that Springer-Miller Systems is meeting the hospitality technology needs of high-end properties around the globe.

With more than 20 years of experience in the hospitality industry, Young leads Springer-Miller’s global sales and marketing organization. Young joined the organization in 2010 and she has been focused on providing strategic vision and support to Springer-Miller clients around the globe. Her expertise includes front and back office property management systems, spa systems, point of sale, central reservations, web booking, distribution and customer relationship management solutions. She has worked for industry leaders such as Panasonic, Lodgistix, Sulcus Hospitality, Wayport, Inc., Hotel Information Systems and SoftBrands/Infor.

“Rob is a technology visionary who will ensure the vitality of Springer-Miller’s products into the future. Michelle’s unwavering commitment to our customers will continue to drive the growth of both sales and customer satisfaction,” commented Michael McCarthy, CEO of Springer-Miller Systems. “Our vision includes the continued support of our impressive list of SMS|Host and SpaSoft customers with technology enhancements that will take SMS and our customers into the future. These leadership promotions position our organization to achieve incredible growth and customer satisfaction.”

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