StayNTouch Rover™ PMS Expands Guest Communication Features with Integration with Checkmate

  • StayNTouch Inc.
  • 08.17.16
StayNTouch, an innovator in mobile technology and property management systems (PMS) for hotels, is pleased to announce a new integration between Rover™, its cloud-based PMS and PMS Overlay, and real-time messaging specialist, Checkmate.

StayNTouch Rover’s interface with Checkmate allows hotel guests to be notified by text message of PMS events such as check-in and checkout.

Checkmate, recently acquired by TrustYou, allows hotels to actively engage guests before they arrive and while they are on-site in real-time through SMS, email, Facebook Messenger and other communication methods. Integration with StayNTouch Rover™ means that guests can now quickly and immediately communicate with staff and manage their stay once checked in.  

“At StayNTouch, we strive to re-think the traditional hotel experience for both staff and guests in order to make the experience efficient and convenient for both parties,” said Jos Schaap, CEO and founder of StayNTouch. “Checkmate’s solution is a catalyst for improved, timely and relevant staff/guest communications and is in perfect alignment with our goals. Through the PMS-event driven triggers, Checkmate now can initiate guest conversations automatically on behalf of the hotel.” 

TrustYou's chief revenue officer, Ellis Connolly, said, “TrustYou’s model is improve the hotel experience for every guest. Adding our guest feedback products into technologies that are at the core of hotel operations is one way in which we’re able to deliver on the mission, enabling hotels to provide a higher level of service.”




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