Telephone Supplier Partership Announced Between Cetis, Inc. and FRHI Hotels & Resorts

  • Cetis, Inc.
  • 04.21.14
Cetis, Inc., manufacturer of Teledex®, TeleMatrix® and Scitec® brand hotel telephones, has announced the completion of a new supplier partnership program for guestroom telephones with FRHI Hotels & Resorts.

As part of the new partnership, FRHI Hotels & Resorts guests of the luxury hotel operator will now have access to leading Teledex, TeleMatrix and Scitec brand telephones in new and existing hotel guestrooms. The new partnership supports FRHI’s ongoing expansion and renovation programs. Cetis guestroom and common area phones have been approved for Fairmont, Raffles and Swissôtel properties worldwide.

“The look and features of Cetis guestroom telephones complement the distinctive design and extraordinary service that travelers already associate with our hotel brands," said Mubashar Shahab, executive director and head of global procurement for FRHI. "As hoteliers, we fully understand the importance of strong and mutually beneficial relationships and look forward to working with the Cetis team on this new partnership.”

Cetis products are available to FRHI Hotels & Resorts properties globally via the BirchStreet web based full eProcurement system. Only contracted FRHI Hotels & Resorts vendors participate in FRHI’s recognized and recommended Hotel E-Procurement Solution. The system enables the vendor/hotel relationship to be just a click away. The following are facts about BirchStreet:
  • Over 3,000 hotels run BirchStreet
  • In 35 countries
  • 12 languages
  • Over 160,000 registered users
  • 130,000 suppliers in the BSS Marketplace

“FRHI has provided us with a great opportunity to quickly deploy our market-leading telephone solutions to FRHI properties worldwide, while also offering fully integrated system management, ensuring uniform policy compliance for new construction projects,” said John Grubb, vice president of sales and marketing for Cetis, Inc. “Guestroom telephones continue to be an important element of a positive guest experience, and this new partnership demonstrates yet another example of the Cetis leadership position in the hospitality market globally.”

Under this new agreement Cetis will work closely with FRHI to maintain a mutually beneficial partnership providing advantages such as:
  • A complete line of single and two-line analog and VoIP corded and cordless guestroom telephone solutions
  • Three popular guestroom telephone brands globally
  • Patented OneTouch voicemail retrieval technology
  • Unified global support
  • A global team of Cetis-certified business, installation and support partners



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