Wisconsin Property Selects Agilysys rGuest® Stay

  • Agilysys (PMS and other solutions)
  • 03.10.16
Agilysys, Inc. announced that Flamingo Motel and Suites in Wisconsin Dells, Wis., has selected its innovative rGuest® Stay property management system to optimize operational efficiency, maximize revenue and enhance guest service.

The 300-room property, which is undergoing a complete renovation, wanted state-of-the-art technology that would address the entire guest lifecycle and offer visibility into all aspects of operational performance. The management team selected rGuest Stay based on its guest-centric functionality and ability to drive competitive advantage.

"We really did our homework when shopping for a new property management system, and rGuest Stay was the clear winner," said Tod Bachman, general manager. "It is a truly innovative solution that is easy to deploy, offers intuitive training and will help us connect more closely with our guests. In addition, Agilysys has provided a partnership approach and has gone above and beyond to meet our needs. We look forward to using rGuest Stay to build our business, maximize profitability and offer personalized service.”

rGuest Stay is a property management system built on the Agilysys rGuest hospitality technology platform, which supports cloud, on-premise and hybrid delivery. The guest-centric, standards-based PMS relies on an open platform that enables rich integration with applications delivered from Agilysys, its partners and customers. It offers business-driven outcomes, helping properties increase revenue, reduce operating costs and strengthen the guest connection. With integrated analytics, rGuest Stay also delivers real-time management information so that managers can accurately forecast demand and scale services accordingly.

Delivered as a cloud-based solution, rGuest Stay offers instant scalability, a reduced technology footprint and the ability to upgrade capacity without business interruption, which is especially beneficial for small to mid-sized properties. For larger hotels, rGuest Stay is designed so that future releases can be delivered as an on-premise solution for maximum control and seamless integration with existing technologies.

"Properties of all sizes are embracing rGuest Stay for its flexibility and guest-centric qualities," said Jim Walker, senior vice president of global revenue at Agilysys. "It offers a 360-degree view of guest information, allowing properties to truly know their guests and create lasting connections with them. Moreover, the solution’s open architecture enables delivery of our next-generation hospitality applications as well as a level of product integration that is unsurpassed in the industry.”

Flamingo Motel and Suites is located in the heart of Wisconsin Dells, near area shops, restaurants and attractions, including Mirror Lake State Park, Timbavadi Wildlife Park and Noah’s Ark, America’s largest waterpark. The property features 300 guest rooms and suites, four outdoor pools, three indoor pools, game room and basketball court.




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