iTesso Launches iTessoU as an Online Learning and Training Platform for Hotel Staff

  • Itesso, an Amadeus Company
  • 06.19.13
iTesso has announced the launch of iTessoU, an online learning module that has the ability to change the way hotel staff will be trained on new a property management system.

iTesso Launches iTessoU, an Easy-to-Use Online Learning Platform for its Cloud-Native PMS and CRS

iTesso, the global innovator in Cloud-native hotel enterprise management systems, announces the availability of iTessoU, a flexible new online learning and training platform for hotel staff. iTessoU's specially developed e-learning modules radically change the way that hotel staff are trained on a new PMS, while reducing both initial and ongoing training costs for the property.

With the rollout of iTessoU, the iTesso Enterprise Lodging System is now even easier to implement and maintain at the property level, thanks to the use of brief, easy-to-navigate  e-learning modules that provide continuous online education and system training for any hotel staff member who utilizes the system. This ensures that all training of future staff is conducted directly from iTesso, reducing the risk of information being passed down and diluted from generation to generation of employees. Each iTessoU e-learning course is no longer than 10 minutes, so staff can quickly learn the information at their own pace, from work, home or even on the go. This eliminates the scheduling challenges and potential delays that are present in traditional classroom-style system training.

"iTessoU provides dozens of information-packed short courses that can easily be taken in between performing other tasks," said Erik Weller, Paradigm Executive for iTesso. "This does away with the need to schedule extra staff to cover the shifts of coworkers who are undergoing training. It also further increases the cost efficiencies of the system, since iTessoU e-learning is included with our affordable subscription-based fee."

In addition to its benefits to the property, students using iTessoU keep their login privileges for life, allowing them to retain their credits and certifications when moving to new employer. iTessoU issues electronic certificates when students have completed a set of courses. These certificates are built using the Mozilla Open Badges system, which allows users to display "badges" on websites or social media profiles that verify their credentials. iTessoU badges can be earned for a variety of disciplines, such as reservations agent, reservations supervisor, front desk agent, front desk supervisor, housekeeper and sales agent.

Students are informed when new versions of the courses they have previously taken become available so they can keep up with new features or developments in iTesso software.

iTesso will be demonstrating iTessoU, as well as its flagship iTesso Enterprise Lodging System, at Booth 1017 of HITEC at the Minneapolis Convention Center, June 24-27. To schedule an appointment, please contact Patrick Scully at
For more information on iTesso or iTessoU, please visit


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