Stayntouch, a global leader in guest-centric cloud hotel property management systems (PMS) and contactless technology, today announced that its enhanced Stayntouch PMS Chain Functionality, Chain-Dashboard and Availability Screen have successfully completed their pilot program and are now fully deployed across several hotel groups; including Pacifica Hotels, the largest operator of boutique hotels on the Pacific Coast, and Adrift Hospitality, a Pacific Northwest collection of sustainable and socially-conscious boutique hotels.

INTELITY, provider of one of hospitality’s leading guest experience and staff management platforms, announced a deal with SUN & MOON Riverside Hotel to implement the INTELITY platform and mobile app with mobile check-in and mobile key for a fully digital guest experience.

Visual Matrix, an industry-leading provider of advanced technology solutions for the hospitality industry, is meeting the increasing demand for emergency safety devices in hotels with its Mobile Operating Platform known as MOP. A panic button is one of MOP’s many features readily available when the app is downloaded to a mobile device

IDeaS, a leading provider of hospitality revenue optimization software and services, announced today a global collaboration with Hyatt to power Hyatt’s commercial revenue platform. Hyatt will deploy IDeaS’ suite of products globally as a key component in the evolution of its commercial stack.

Cloudbeds, a hospitality management platform powering more reservations and happier guests for lodging businesses around the globe, revealed data on top performing distribution channels in a free guide released today titled, “The Big Book of OTAs: A Hotelier’s Guide to Top Distribution Channels.

Luxury UK hotel group, Apex Hotels have partnered with Nonius to develop and launch a brand-new app, Apex Hotels & Rewards, now available to download! 

Cendyn, a catalyst for digital transformation in the hospitality industry, is excited to announce the appointment of Kelly Snyder as Vice President of Customer Success, eCommerce and Sumit Sethi as Regional Vice President of eCommerce in India.

Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has partnered with AutoCamp – the premier outdoor lodging brand – to deploy high-speed internet access (HSIA) services for several of its locations. AutoCamp specializes in providing its guests with the ultimate in luxury outdoor accommodations, and its partnership with Cloud5 enables it to bring fast, reliable online connectivity to its Yosemite, Catskills and Joshua Tree locations. 

The hotel booking experience may never be the same. According to the 2022 report “U.S.Traveler Sentiments on Attribute-Based Shopping (ABS),” released by Stayntouch in partnership with the NYU Tisch Center of Hospitality, 85 percent of travelers feel some level of uncertainty that their guestroom will contain all the features and attributes that are most important to them.

Knowland, a world leading provider of data-as-a-service insights on meetings and events for hospitality, released its monthly meetings and events data for July reporting a significant increase of 163.9 percent over July 2021. Although there was a 15.5 percent decline from June, this is related to normal seasonality, however, it is still less than typically exhibited pre-COVID.

BWH Hotel Group, one of the world's largest hotel companies, is the first to integrate its central reservation system (CRS) with Oracle Hospitality OPERA Cloud property management system (PMS) through the Oracle Hospitality Integration Platform.

Cendyn, a catalyst for digital transformation in the hospitality industry, today acquires digitalhotelier, a leading provider of integrated distribution, demand generation, design, development, and data intelligence solutions for hotels. 

The Opening Party for the 2022 Hospitality Industry Technology Exposition and Conference (HITEC) lived up to its billing, receiving an incredible turnout at SeaWorld Orlando to kick off this year's annual conference. However, with the growing attendance, the financial structure of the charitable purpose has been compressed, creating a continued need for contributions to important causes.

Aruba, a Hewlett Packard Enterprise company, announced that Virgin Voyages is deploying an end-to-end Aruba ESP (Edge Services Platform)network to deliver world-class, premium experiences aboard all four of their inaugural fleet of “lady ships.” Working with DeCurtis Corporation, Virgin Voyages set out to create an extraordinary, technology-enabled cruise experience. Headquartered in Plantation, Florida, Virgin Voyages is a joint venture between the Virgin Group and Bain Capital.

Hospitality Financial and Technology Professionals (HFTP) has been associated with the Uniform System of Accounts for the Lodging Industry (USALI) since the association was established in 1952. In recent editions, HFTP has provided expertise support and funding for its publication without reimbursement.

As the hospitality industry recovers, properties are facing the compounding challenge of guest expectations and staff shortages reaching record-high levels.

The American Hotel & Lodging Association (AHLA) and Questex announced a collaboration to launch “The Hospitality Show” (“THE SHOW”), an innovative new hospitality event to be held June 27-29, 2023 at The Venetian Las Vegas.

A hotel’s daily routine encompasses the management of a selection of different systems, including the PMS, POS, CRM, booking engines, payment gateways, housekeeping, Access Control / Door Locks, Room control, and many more. The staff has the task to juggle all these systems in an organised and efficient manner, which can mean that a lot of time is spent making sure that all information is interconnected correctly.

Maestro PMS has teamed with RobosizeME to enable independent hotel operators to automate tedious, labor-intensive tasks – such as rate loading and credit-card payment processing – thereby freeing-up staff to provide more personalized experiences to guests. By assigning boring, repetitive data-entry duties to virtual robots, hoteliers can allocate essential responsibilities to staff, enabling them to be more interactive with customers and making them feel more valued and integral to operational success.

Actabl, provider of a comprehensive suite of leading technology solutions designed to address the full spectrum of hotel business needs, today announced the adoption of its ALICE and Transcendent solutions by Sonesta International Hotels Corporation (Sonesta). One of the fastest-growing hospitality organizations in the U.S., Sonesta is partnering with Actabl to ensure enhanced operational efficiency, heightened guest service quality and substantial cost savings for each of its 200+ U.S. managed properties representing over 40,000 rooms.

Agilysys, Inc., a global provider of next-generation hospitality software solutions and services, today reported operating results for its fiscal 2023 first quarter and period ended June 30, 2022.

INTELITY, provider of hospitality’s leading guest experience and staff management platform, announced a continued strong partnership with Boston Harbor Hotel to invest in a tablet upgrade, promoting a digital smart-room experience for guests. Boston Harbor Hotel is upgrading their in-room tablets to Lenovo smart-room tablets powered by the INTELITY platform, including GEMS, INTELITY’s suite of rich staff-facing tools for streamlined service and enhanced engagement between the hotel and guests.

IDeaS, a world leading provider of hospitality revenue management software and services, held its annual Converge Hospitality Revenue Summit, bringing together leaders in revenue, commercial, finance, and technology from around the world. This year’s summit featured keynote speakers from some of the top innovators in the hospitality industry and client discussion panels moderated by IDeaS’ leaders.

SHR, which offers a suite of solutions to help hoteliers improve the guest experience and drive revenue at each touchpoint along the guest journey, has launched automated upsell functionality that accelerates hoteliers’ ability to drive additional revenue.

Knowland, a world leading provider of data-as-a-service insights on meetings and events for hospitality, released the quarterly update to its U.S. Meetings Recovery Forecast (MRF) and associated Top 25 U.S. Meetings Recovery Forecast (MRF25) showing improved projected performance with a goal of providing the hospitality industry with predictive insights into event recovery over the next three years. 

In the hotel industry, budgets are tight, and workers are scarce, yet guests still expect service excellence. Nowhere is this dynamic more apparent than in housekeeping. In September 2021, PurpleCloud announced its’ integration to the Maestro PMS solution — a tool that helps properties do more with less while aligning service to guest expectations. 

Cendyn, a catalyst for digital transformation in the hospitality industry, is excited to announce the appointment of Subhobroto (Subho) Biswas as the Managing Director & General Manager for Cendyn India.

The New Orleans Saints and Pelicans have selected Shift4, a global leader in integrated payments and commerce technology, as their official payment solutions provider. 

VENZA has announced that Macarena Carballo has been promoted to the position of Vice President of Operations and Customer Success. In this new capacity, she will be responsible for overseeing VENZA’s operational functions related to data protection and security and IT services, while also managing efficiency and ensuring customer success across the organization. Ms. Carballo, a key part of VENZA’s success, will continue to drive the focus on building, growing, and nurturing relationships with all clients, continuously improving the customer experience across the full journey.

The Nonius Hotel Interactive TV solution is deployed in over 980 properties all over the world. Fully customizable to the hotel’s brand standards and compatible with any TV, we offer four different versatile templates with a high-definition guest interface as well as content creation services to ensure an engaging experience.