Vendor Updates

b4

2013 Summer
Halifax, NS
http://b4checkin.com

Since its inception in 2006, B4Checkin has been helping hotels maximize revenue and profits by streamlining the online booking process, improving targeted marketing, and providing an affordable flat-fee pricing model for its innovative suite of cloud-based software solutions. B4Checkin provides highly customizable and flexible online reservation and guest feedback tracking and management tools to independent hoteliers, franchisees and hotel groups. Based in Halifax, Nova Scotia, B4Checkin products are in use at more than 100 leading properties across the United States, Canada and the Caribbean.

Products:
B4Checkin
B4Checkin is one of the industry’s only fully customizable online hotel booking systems, proven to increase online exposure, revenues and conversions for independent hotels, motels, resorts and vacation rental properties. The booking engine works as a stand-alone system or in conjunction with a property management system to maximize revenues by enabling online bookers to purchase upgraded rooms, suites and a la carte extras, such as spa services, golf, dining or other amenities.

Benefits include:

• Proven to increase revenue
• Fully customizable to match any website
• Superior merchandising through visual display – pictures and descriptions
• Effective guest email communication
• Analytical tracking tools
• Easy to use for guests
• Simple to manage
• Flat monthly fee structure

B4Feedback
The unique B4Feedback customer feedback solution encourages feedback from guests, providing a hotel with important information to determine its best successes as well as opportunities for improvement in its operation. The easy-to-manage online questionnaire saves the hotel time and money by eliminating printed comment card systems and automating the process of inviting and analyzing feedback.
Benefits include:

• Provides real-time business intelligence
• Addresses negative feedback before it appears on TripAdvisor
• Completed at the customer's convenience via email
• Creates opportunities for repeat business
• Manages results in real time
• Includes customizable reports
• Affordable monthly fee

B4 Online Checkin
One of the industry’s first mobile-friendly online check-in solutions, B4 Online Checkin is an innovative cloud-based guest-facing system that maximizes convenience for today's mobile-friendly guests and significantly increases efficiency for hoteliers. Modeled after the airline industry’s successful online check-in solution, B4 Online Checkin automatically extracts information from the property PMS the day before arrival and sends guests a reminder email that they can check in online from their PCs or mobile devices.
Benefits include:

• Allows front desk to pre-key rooms for express check-in
• Maximizes convenience and saves time for guests
• Creates improved staff efficiencies
• Alerts housekeeping about potential early arrivals
• Differentiates independent properties from competitors
• Integrates directly into the hotel PMS and CRS
• Affordable monthly fee

Facebook Booking and Mobi-Engine
Available as optional modules for B4Checkin’s customizable online booking engine, the new Facebook booking engine and mobile booking engine solutions allow travelers to make hotel reservations directly from the property’s Facebook page and book easily from mobile devices (iPhone®/Android™/Blackberry®). These also feature the unique ability to show multiple rate plans.

B4Loyalty
Available as an optional module for B4Checkin’s unique B4Feedback electronic comment card solution that integrates with the B4Checkin online booking engine, B4Loyalty allows hotels, property groups and brands to simplify the management of their guest loyalty program reward points and make redeeming points easy and efficient for their guests.

For more information call (902) 423-3001, email sales@b4checkin.com or visit www.b4checkin.com.



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