Vendor Updates


2019 Summer
Addison, TX

With further international expansion in sight, privately-owned SiteMinder has opened up about its revenue success for the first time, following a string of plaudits for the company. In May SiteMinder announce it had surpassed $100 million AU in revenue to join a select group of globally-focused Australian technology companies with proven success in growing and scaling their business. The company said it planned to double down on its growth strategy over the next three years, through further international expansion and new revenue streams that will complement the disruptive SaaS model that placed it among the 20 greatest pioneering technology companies to emerge from Australia and New Zealand.
SiteMinder services more than 35,000 hotels in 160 countries from its offices around the world, with internationalized software and multilingual teams that see more than 75 percent of revenue sourced from outside its home market.
The past year was a watershed for SiteMinder as it became Airbnb’s first global hotel technology partner, announced other landmark partnerships with Ryanair and Comair Travel; and welcomed the world’s largest hotel guest feedback platform, TrustYou, as the 100th brand to plug into the SiteMinder Exchange ecosystem.
“From the initial concept, born out of a desire to support accommodation providers who otherwise had no chance of finding success, to becoming a truly global success story is deeply humbling – and in many ways we are just getting started. Our purpose remains to liberate hoteliers with technology that makes a world of difference, and our ambitions are as large as ever,” said Mike Ford, Co-Founder and managing director at SiteMinder.
“SiteMinder’s growth to date is evidence that hoteliers around the world need a simple solution to navigate a complex landscape that has been both disrupted and enabled by the digital age, lowered barriers to travel, and rising consumer expectations. From the smallest independent operators to multinational chains, we are as driven as ever to liberate every hotelier with technology for many more years to come,” said CEO Sankar Narayan.
SiteMinder’s announcement followed a string of several new industry heavyweight hires, including a new chief sales officer and chief marketing officer, to complete a leadership team of world class talent that will take the company into its next phase of growth.
Jonathan Bedford joined as chief sales officer, after spending the last three years driving commercial operations as vice president of Open Text. Jonathan is based in London, in recognition of SiteMinder’s global footprint and growth ambitions.
Mark Renshaw joined as chief marketing officer, bringing more than 20 years of experience across B2C and B2B brands. Renshaw was most recently at Edelman, based in Chicago as its global chair of brand practice. Prior to that he held an array of roles at Leo Burnett for over 12 years, including chief digital and innovation officer. 
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