Vendor Updates

Eleven Software

2019 Summer
Portland, OR

Eleven Software is a global SaaS company on a mission to simplify guest Wi-Fi. Unlike service providers or hardware manufacturers, Eleven Software is a cloud-based platform that streamlines the complex wireless landscape, allowing brands to deliver a truly frictionless Wi-Fi experience. It develops solutions that bring to life a world with simple, seamless and secure connectivity for all.
Eleven Software is more than a software vendor, it is a strategic partner and advisor. With more than 15 years of innovation and thousands of global customers, it understands the history of Wi-Fi and where it’s headed. Eleven Software works directly with brands of all sizes to dream up and deliver a Wi-Fi experience that keeps people coming back.
As a software company with service DNA, Eleven Software recognizes that there’s a person behind every authentication, someone who relies on the platform to connect with people, places and things that matter. Eleven Software’s roots in hospitality provide a unique perspective and clear understanding of the challenges of hotel Wi-Fi. 
Passpoint (Hotspot 2.0) Connects Guests Automatically and Securely
ElevenOS Hotspot 2.0 solution provides instant Wi-Fi access upon arrival after one-time authentication, plus a fully encrypted connection at every brand location. Hotels can take the guess work out of guest Wi-Fi by making the experience the same at every single property in the brand. All a guest has to do is download a Passpoint profile one time to their device. Each time they return or visit another one of the brand’s locations, they will be instantly and seamlessly connected. ElevenOS provides flexible authentication options to meet individuals’ and organizations’ needs, including instant MAC authentication, social logins, integrations to property management systems (PMS) and CRM systems and group codes.
ElevenOS Helps Hotels Centrally Manage Guest Wi-Fi Across All Properties
The ElevenOS cloud-based platform sits on top of the hotel network and connects to guest information systems to provide valuable data to better serve guests with more personalized experiences. Dynamic Wi-Fi service provisioning gives brands complete control over the guest experience including branding, authentication method, service plan options, bandwidth prioritization and customization options at the property level. From single hotels to large multiproperty chains, ElevenOS provides an intuitive and flexible interface for easy guest internet management.
Personal Area Networks Connect Guest and In-room Devices
More and more, guests prefer to use their own devices and stream their own content, which means that hotel brands need to create secure, private connections to in-room systems like smart TVs, light and temperature controls, wireless printers and virtual personal assistants. ElevenOS personal area networks lets guest devices to connect securely to hotel devices in private VLANs that can be accessed anywhere on property. Enterprise device management helps hotels to optimize performance and security across all devices, including guest, in-room and associate devices. 
It Works With Existing Hospitality Infrastructure
The ElevenOS platform integrates with a wide range of hardware and software and is deployed by leading network integrator partners; no proprietary hardware or software is necessary. Eleven Software has prebuilt integrations to network technologies like Nomadix, Cisco, Ruckus, Aruba, ANTLabs and Mikrotik, plus hospitality systems like Oracle Hospitality and Cendyn, so hotels can leverage their existing infrastructure to optimize the guest Wi-Fi experience. 
For more information on Eleven Communications, please email or visit

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