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Vendor Updates


2021 Fall
Alpharetta, GA

Trusted Solutions. Modern Technology.

SaaS and on-premise capable technology on an open RESTFUL Application Programming Interface (API) architecture.

Over the last four years, Agilysys has put considerable development effort behind modernizing its established solutions and developing new products to create an end-to-end guest journey. Point of sale (POS) and property management systems (PMS) serve as the foundational elements of any hospitality operation. The ability of a modern API connected ecosystem to service the needs of guests and the business is limited by the functionality depth that your core systems support. Core POS and PMS systems need to be robust to serve the needs of today and flexible to support the unknown needs of tomorrow. 

Common Guest Profile

Machine learning based proprietary algorithm that uniquely identifies guests.

Using unique profile services that gather explicit and implied guest preferences data in real time, Agilysys empowers hotel staff to deliver personalized engagements. This leads to improved revenue growth, guest loyalty and operational efficiencies.

This is analogous to how web browsers uniquely identify you as you browse the internet. Hoteliers want to know guests, segment or, personalize marketing and operations with the information analyzed. The best part is you own this guest data. We don't share the data outside of your enterprise and you always retain ownership of your guests. 

Professional & Technical Services

Operational expertise and accountability.

We take ownership of delivering your desired end state and don't outsource training or implementation. These services are crucial to long-term success. Agilysys uses its own resources for this purpose so it can ensure quality and more importantly, take accountability.

Unique among hospitality providers, Agilysys has a dedicated team of technical services engineers who can help enhance and customized Agilysys products if required, providing a unique competitive edge. It's also important to note that it supports these custom solutions just like any other product, ensuring you're covered in the future.

Create Your Own Masterpiece

The guest journey is a blank canvas; use Agilysys solutions to deliver the desired experience for guests.

If technology can help enable the guest experience that our customers are trying to deliver or has a place in making operations more efficient and profitable, Agilysys will likely provide a solution, or make available our robust APIs. Our goal is to give our customers a choice. 

Driven by understanding the guest and employee journey across multiple property types, Agilysys identifies the guest's interaction points and how technology can play a role to empower staff and guests. These conversations drive both our product and feature development decisions.

For more information on Agilysys, please visit www.agilysys.com.

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