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Vendor Updates


2022 Summer
Alpharetta, GA

Trusted Solutions. Modern Technology.
SaaS and on-premise capable technology on an open RESTFUL Application Programming Interface (API) architecture.
Over the last four years, Agilysys has put considerable development effort behind modernizing its established solutions and developing new products to create an end- to-end guest journey. Point of sale (POS) and property management systems (PMS) serve as the foundational elements of any hospitality operation. The ability of a modern API connected ecosystem to service the needs of guests and the business is limited by the functionality depth that your core systems support. Core POS and PMS systems need to be robust to serve the needs of today and flexible to support the unknown needs of tomorrow.

Common Guest Profile
Machine learning based proprietary algorithm that uniquely identifies guests.
Using unique profile services that gather explicit and implied guest preference data in real time, Agilysys empowers hotel staff to deliver personalized interactions. This leads to improved revenue growth, guest loyalty and operational efficiencies. This is analogous to the way that web browsers uniquely identify you as you browse the internet. Hoteliers want to know individual guests and understand overall segmentation in order to personalize targeted marketing and operations through key metrics and analytics. The best part is you own this guest data. We don't share the data outside of your enterprise and you always retain ownership of your guests.

Professional & Technical Services
Operational expertise and accountability.
We take ownership of delivering your desired end state and don't outsource training or implementation. These services are crucial to long-term success. Agilysys uses its own experienced resources for this purpose so it can ensure quality and more importantly, take accountability.

Unique among hospitality providers, Agilysys has a dedicated team of technical services engineers who can help enhance and customized Agilysys products if required, providing a unique competitive edge. It's also important to note that it supports these custom solutions just like any other product, ensuring you're covered in the future.

Create Your Own Masterpiece
The guest journey is a blank canvas; use Agilysys solutions to deliver the desired experience for guests.
If technology can help enable your guest experience objectives or make operations more efficient and profitable, Agilysys will provide a solution, or enable integration to other systems through our robust APIs. Our goal is to always give our customers a choice.

Driven by understanding the guest and employee journey across multiple property types, Agilysys identifies the guest's interaction points and how technology can play a role to empower staff and guests. These conversations drive our product and feature development decisions.

For more information on Agilysys, please visit www.agilysys.com.

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