Vendor Updates


2012 Fall
Portsmouth, NH

Amadeus North America, Inc.
With more than 20 years of experience delivering unlimited distribution capabilities, mission-critical and scalable IT solutions to the world’s biggest travel brands, Amadeus is in a unique position to offer hoteliers an advanced suite of IT and distribution solutions.

Amadeus Hotel Platform, its flagship solution, is a centralized hotel management solution that transforms hoteliers’ IT and distribution capabilities. Built around one comprehensive database, and available as a software-as-a-service model, it combines the central reservation system, above-property management, call center, distribution to any channel, e-commerce and business intelligence into one fully integrated platform. It can also interface with Amadeus Revenue Management and any third-party application. What’s more, several core components of Amadeus Hotel Platform are available as stand-alone solutions.

Amadeus Hotel Platform – Central Reservation System
Built on open-technology architecture, the solution is a central point for unlimited distribution of hotel rooms and services to all desired channels. Its sophisticated technology has the scalability and flexibility to adapt to new shopping trends and can support the highest volumes of look-to-book ratios and transactions from any channel. Users can easily manage and distribute all types of content and enjoy higher flexibility in rate and inventory settings. The e-commerce solutions for Web and mobile platforms and the built-in call center application allow for better service to guests while increasing booking conversions. 

Amadeus Hotel Platform – Content Management
This centrally hosted data administration application allows hotels to upload, store, manage and distribute textual and multimedia content to both indirect and direct channels, simply and effectively. Hotels can deliver sales-critical information to a target audience in the right place, at the right time, and in the preferred language, thanks to a highly intuitive and flexible administration user interface that lets them customize their content by channel and market. Hotels can eliminate the risk of discrepancy and maintain content coherency across channels while boosting booking conversion with extensive and relevant commercial content.

Amadeus Hotel Platform – Channel Hub
Channel Hub is a multichannel distribution solution built with a single interface to connect hotels to online travel agencies, travel websites, metasearch engines and GDSs, more efficiently and cost effectively. The solution not only allows users to centrally manage which sales partners they wish to work with and how, it also lets them expand their distribution reach, creating new audiences and maximizing occupancy levels. Users can grow their brands on a global scale with minimal effort and investment while enjoying fast deployment of new CRS business functionality across channels.

Amadeus Hotel Platform – Channel Hub Plus
Channel Hub Plus is a multichannel distribution solution built with a single interface and search engine technology that facilitates powerful, multicriteria hotel searches. The single interface connects hotel chains to numerous sales channels while advanced data-gathering technology protects CRSs from high volume hits and enables them to respond to shopping requests with the most relevant offers. Users can expand their distribution reach creating new audiences, grow their brands on a global scale with minimal effort, enjoy fast deployment of new CRS business functionality, and power their Web and mobile platforms with innovative search capabilities while significantly improving their look-to-book ratios.

Amadeus Hotel Platform – Revenue Management
Using advanced forecasting models combined with detailed historical and future booking data, the solution makes intelligent rate and inventory recommendations to maximize hotels’ revenue contribution and increase their profitability.

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