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Vendor Updates


2018 Spring

dailypoint™ by TS&C is a leading cloud-based above-property software platform particularly developed for the hotel industry –  the company caters to individual hotels as well as hotel groups. 
TS&C was established in 2005 and provides worldwide a strategic Big Data solution combined with consulting and data protection services. dailypoint enables hoteliers access to holistic data management, which is usually restricted to online travel agents (OTA) or shopping giants such as Amazon. dailypoint collects data from more than 50 different sources, builds a central guest profile with the help of patented data cleaning processes. Artificial intelligence (AI) and machine learning processes develop a unique knowledge for each and every guest. To monetize this new data capital the dailypoint platform offers a huge variety of modules for intelligent CRM (customer relationship marketing), CRO (customer relationship operations) and CRA (customer relationship analytics). 
360° – Central Data Management (CDM) by dailypoint
Patented processes cleanse data from all sources. Main data sources include the PMS (property management system), the newsletter system, the hotel’s proprietary website, the feedback management system, the wi-fi, food and beverage as well as the POS (point-of-sale) systems (e.g., spa, golf). All cleansed guest data is then stored in the cloud-based Master Data Base – the heart of dailypoint. A comprehensive profile is created and centrally stored for each customer. Hoteliers dream of having all information and data in one central place is now becoming reality. dailypoint automatically learns with each booking, click or guest movement and constantly enriches the information about the guest using AI and complex algorithms. With 360° by dailypoint, hotel companies get a strategic above-property solution which covers the areas of CRM, CRO and CRA with one platform.
kissCRM by dailypoint
kissCRM is the starter package for hotels that combines all advantages of an intelligent and sustainable CRM solution. kissCRM is solid and easy to use. Users are rapidly able to independently operate all features, which are vital for modern marketing. They range from sending email newsletters within five clicks to automated activities such as pre and post-stay or direct booker mailings. The smart kissCRM is a hotel’s entry into the world of guest engagement. It offers a seamless experience for guests – from their first booking to the moment they return – and it grows with your needs.
All dailypoint modules are on the same cloud-based platform and part of one central hotel solution; everything is already connected in the dailypoint central data management platform.
For more information about dailypoint’s other modules like the Booking Manager or Smart Wireless, please call +49 89 189 35 69 0, write to info@dailypoint.com or consult http://www.dailypoint.com/

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