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Vendor Updates


2019 Fall

dailypoint™ – Central Data Management Platform
dailypoint is a leading central data management platform and data hub solution for individual hotels as well as hotel chains. The multitenant cloud architecture combined with a SaaS model consists of multiple modules and can be adapted per client and hotel. From a pure data-cleansing in the PMS up to a complete central data management solution, dailypoint provides full scalability and growth potential.
The patented-pending data cleansing processes in dailypoint are the key to combining all important data sources into one central system. Data from all leading PMS vendors, email newsletter systems, the hotel website, feedback systems, POS, spa, golf, table reservation tools and even from the Wi-Fi can be consolidated to generate a clean central Guest Profile from all used applications fully automatically.
dailypoint uses AI and most modern machine learning algorithms to transform the cleansed and consolidated data in the central profile to create guest preferences and interests. Without one single manual interaction between service staff and guest, hotels know who their customers are and learn constantly more and more about each single guest. Each transaction, each booking, each click or each given answer in a questionnaire can be transformed into meaningful guest knowledge. With dailypoint, hotels have the potential to graft raw data into a real asset and leverage from the digitalization and big data like Booking.com, Amazon or Google.
The solution consists of 14 highly customizable modules enhanced by more than 110 best-of-breed applications and services available on the marketplace. With the open API policy based on the OTA/HTNG standard, the integration of systems like guest or housekeeping app’s, the IBE or the own website are fast, easy and very cost-efficient.
With dailypoint users get control of their data and finally a clean and central guest profile, learn who the customers are, individualize the marketing (CRM) and guest services, run targeted sales actions, get meaningful insights for decision making. The integrated privacy dashboard it is easy to cover the technical requirements to fulfill GDPR information or deletion requests in a multisystem IT environment. dailypoint is the centerpiece of a digitalization strategy especially for all forward-thinking managers who understand the value of data and want to become knowledge driven. 

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