Edge provides hoteliers with a total comprehensive solution for all technology requirements, from initial strategy to systems deployment to ongoing managed services.
Edge maintains a specialized professional services team of experts to advise,implement, and manage all aspects of hospitality technology and IT, including virtual CTO, preopening and technology transition services.
Hotel Openings and Transitions: Edge provides a dedicated team of experts to advise, recommend and manage all aspects of the hotel opening from an IT/ technology perspective. Edge is responsible for the review, planning, coordination and execution of all required hotel technology services and systems.
Managed IT Services – Remote and On-site: Hotel IT environments involve many different companies and integrated systems. Edge manages all of them so the user doesn’t have to. With Edge, users have access to a responsive support team that’s familiar with their hotel environment and can effectively troubleshoot IT issues remotely and on-site. This includes Tier 1 - Tier 4, third-party vendor management, contract administration, special project deployments and customized packages.
Cybersecurity Services:
Edge’s broad portfolio of cybersecurity services and staff of certified information systems security professionals (CISSPs) combine to prevent, detect, respond to and remediate cyberattacks.
Voice Services: Edge provides a complete hospitality voice solution with advanced PBX features including a guest wake-up call service, call accounting and custom integration into the PMS. All local and long-distance minutes are complimentary with reasonable 800 and international rates. Edge offers a variety of hospitality phones and accessories.
Wi-Fi: Edge will design, install and certify a customized, highly engineered wireless network that delivers optimum performance.
Managed Network Services: Edge combines all required voice, data and Wi-Fi elements into a turnkey end-to-end managed service. The Edge Private Cloud is on-premise hardware, software and connectivity in a customized system that’s remotely monitored, managed and maintained around the clock. The private cloud is a monthly platform requiring no capital expenditure.
Circuit Acquisition and Management: Edge’s professional circuit provisioning staff delivers some of the best available carrier services by leveraging its wholesale and resale relationships with all its major national and regional carrier partners.
Network Operations Center (NOC) 24/7: Edge’s carrier-grade NOC features sophisticated systems and highly skilled technicians. The Edge NOC supports Edge’s carrier core network, data centers, the many Edge-built and locally deployed distributed customer networks, and pre-existing customer-built networks.
For more information on Edge Communications, visit www.edgecommunications.com