Vendor Updates


2005 Summer
New York, NY

SoftBrands is a global leader in providing next-generation enterprise software for businesses in the hospitality and manufacturing sectors. In the hospitality market SoftBrands provides a full range of property and leisure management applications to hotels, motels, spas, restaurants, golf courses, casinos and other lodging, leisure and entertainment businesses. Products include the Medallion and PORTfolio property management systems, RIO spa/leisure management system and point-of-sale solution.

Medallion is a Windows®-based solution offering simplicity, productivity and flexibility to lodging businesses of any size. Medallion is a highly functional, full-service system with the flexibility to fulfill the requirements of the full spectrum of the hotel industry. From highly specialized boutiques to resorts to city center properties, Medallion satisfies varied business and operational requirements. Medallion is highly configurable so it matches the way individual properties are managed, such as selling by room type or by room, with packages or negotiated rates. Medallion's key benefits include:

  • Ease of use – Medallion’s single-screen approach to operations makes the system easy to install, easy to learn and easy to use. Medallion is specifically designed for hotel staff with little time for lengthy or sophisticated training. The intuitive software allows hotel staff to look-and-book by simply dragging and dropping bookings using graphically rich room plan, room type and reservations screens customized for each property.
  • Powerful reporting – Medallion includes multiple reporting options. Medallion’s high-level integration with Microsoft Office™ allows programs such as Excel™ and Word™ to run inside the Medallion application for seamless manipulation of data and easy reporting. Medallion’s open database structure allows IT-enabled organizations to extract information from the database for advanced reporting.
  • Multi-lingual – Medallion is multi-lingual by system, by guest or by employee. The system has been translated into many languages, including non-European languages such as Chinese. The entire system can be presented in the same language or, if necessary, individual staff members or guests can see the output in a language specific to them.
  • Guest profiling – Extensive guest profile capabilities make it easy to capture and analyze guest data and interact with and market to guests based on their preferences, historical and forecasted buying patterns, geography and demographics.

RIO is a property management system that enables resorts, spas, clubs, golf and leisure facilities to effectively and efficiently manage their operations while providing a positive guest experience. RIO is an industry-leading solution for managing leisure activities. It’s a multi-property, easy-to-use, guest-centric solution that helps properties manage spa and activity appointments, dining reservations, retail point of sale, food and beverage point of sale, membership billing, classes and events and Web reservations. RIO combines flexible functionality, platform stability and scalability with excellent customer support.

RIO’s seven software modules can be installed independently or provide an integrated solution, regardless of how large or small the operation.

SoftBrands' modules include:

  • Spa
  • Food and beverage 
  • Golf
  • Dining
  • Retail
  • Activities and events
  • Membership

Preferred Vendor to Leading Hotels of the World

SoftBrands has recently announced its status as a preferred vendor to the Leading Hotels of the World and a member of the organization’s Leading Service Provider Network. SoftBrands is also an allied member of the Asian American Hotel Owners Association. The company is expecting continued sustained growth based on several breakthrough product enhancements to be announced this summer, combined with the announcement that its property management system, Medallion, is now available for the China hotel industry. With double byte and multi-language capability, Medallion is particularly suited for properties servicing the fast-growing international tourism market in China.

For more information about SoftBrands please visit or call (612) 851-1500. Visit SoftBrands at HITEC booth No. 233.


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