Vendor Updates


2010 Spring
New York, NY

SoftBrands, an Infor affiliate, provides end-to-end solutions for corporate chains, management companies, independent hotels, government lodging and diverse housing operations. Infor and SoftBrands develop functionally rich software backed by thousands of domain experts and then make it better through continuous innovation, faster implementation options, global enablement and flexible buying options. In a few short years, Infor-SoftBrands’ has become one of the largest providers of business software in the world.

Your guests are savvy consumers expecting outstanding service. Exceeding this is what keeps them coming back to your properties. Infor-SoftBrands provides solutions that help you increase operational efficiency, improve guest loyalty, maximize yield and increase profitability.  The company’s solutions include:

Property Management
Infor-SoftBrands’ PMS offers you a complete solution for the transactional activity on property including robust tools for the management of rates, availability and guest profiles for single and multiproperty enterprises across multiple platforms.

Central Reservation
Infor-SoftBrands’ CRS provides you with a robust solution that allows you to gather, integrate and disseminate data about your guests, inventory and rates efficiently across your enterprise; whether you’re acquiring reservations through third-party agents, channel booking partners, or your call center.

Reservation Distribution
Infor-SoftBrands’ distribution solution provides you with a central view of rates and room inventory across multiple channels. Reaching the right channel at the right time, with the right room at the right price, is vital to effectively manage multiple distribution channels.

Leisure Management
Infor-SoftBrands’ leisure management solution provides management staff and guests with a complete review of each service associated with a wellness business, whether that business is a standalone spa, fitness, recreational or dining facility, or a multiproperty, multilingual, and multicurrency group.

Food and Beverage Management
Infor-SoftBrands’ food and beverage systems are fully modular and highly scalable. The touch-screen user-centric approach delivers one of  the best user experiences for servers, managers and owners—whether it’s front of house, kitchen or back office.

Performance Management
Infor-SoftBrands’ performance management solution allows you to gather and consolidate information about the performance of your properties, create customized reports for your business, evaluate the effectiveness of your yield management strategies, and conduct thorough financial analysis for accurate forecasting and decision-making.

Customer Relationship Management
Infor-SoftBrands’ customer relationship management systems provide a centralized repository of critical customer data for future reservation and customer satisfaction information along with statistical information so you can market more effectively to better serve and really know your most valuable guests.

Human Capital Management
Managing your valuable asset effectively and economically requires the ability to standardize key human resource processes across your global operation. Infor-SoftBrands’ Web-enabled talent management system provides processing information from hiring to retirement, including vital employee information, flexible tools for administering multiple benefit plans, and a framework for complex payrolls.

Financial Management
Infor-SoftBrands financial management systems enable companies to integrate and streamline local and multinational financial management processes from end to end. By doing so, they obtain a reliable view of financial performance across the entire enterprise, as well as gain the flexibility and control needed to adapt to the demands of the most challenging business environment.

For more information, call (800) 260-2640 or visit

want to read more articles like this?

want to read more articles like this?

Sign up to receive our twice-a-month Watercooler and Siegel Sez Newsletters and never miss another article or news story.