Vendor Updates


2019 Spring
New York, NY

Support for Every Area of Your Enterprise – From the Front Desk to the Back Office

As one of the two main global providers of industry-specific software in the hospitality industry, Infor is a proven partner offering a fully integrated suite of operational and financial applications, deployable in the cloud or on premise. Infor hospitality software helps to solve old problems in new ways with hospitality-driven, flexible, collaborative solutions. Whether users are part of an independent hotel, a smaller chain, or a global brand, with Infor they get scalable solutions, featuring outof-the-box hotel functionality that deliver measurable results.

Hotel Management

With Infor HMS, organizations can manage critical functions such as operational tasks, online reputation, social media interaction, in-context business intelligence and alerts that push relevant information to specific users, so they can take immediate action. Plus, users can define the system interaction to match the way they do business with customizable screen design and process flows. Infor HMS offers mobile applications and cloud or on-premise deployment that fundamentally changes the way work is done.

Call Center Management

Whether reservations are delivered through third-party agents, channel booking partners, or a call center, the solution integrates and distributes data about guests, inventory, and rates across the company.

Financial Management

Grow revenue and cut costs with Infor SunSystems and Infor Infinium financial management systems for hotels and casinos. Users get a reliable view of hospitality-specific financial performance across their entire organization and are able to adapt to challenging business environments. Plus, they can easily comply with industry regulations and best practices.

Budget Automation, Strategic Reporting, and Analytics

Infor Dynamic Enterprise Performance Management (d/EPM) is one of the industry's first and only platforms for truly real time, in-context decision making. Analyze key metrics such as occupancy rates and profitability by outlet and increase profitability with analytics built to meet the unique needs of the multifaceted hospitality industry.

Revenue Management (EzRMS)

EzRMS is a fully automated revenue and yield management system, available and affordable for large international hotel companies and the independent hotelier. Developed using the latest business forecasting and optimization technologies and delivered in a SaaS model, EzRMS provides enhanced functionality not featured in competitive solutions with a simple and practical implementation.

Point-of-Sale Solutions

Fully cloud-based point-of-sale solution for hotel food and beverage operations, Infor POS helps hospitality organizations improve operational efficiencies, reduce food and labor resource costs and enhance the guest experience. With traditional POS terminals, selfserve kiosks and tablet-based deployment options that integrate seamlessly with existing property management platforms, Infor POS is a next-generation solution designed for the modern hotel environment.

Workforce Management

Users can invest their largest asset, their workforce. Infor Human Capital Management solution’s unique cloud interface can help users improve the way you plan, select, train, develop, measure, and reward your workforce. With Infor Human Capital Management, you can deploy the right workforce, with the right skill set, at the right time and place, at the right cost.

Enterprise Asset Management

Proactively manage assets and maintenance activities to identify key trends and anomalies, forecast performance issues, and make forward-looking decisions that improve labor productivity, equipment availability and warranty cost recovery.

Better data, faster service, and a stronger bottom line.

Join over 20,000 hotels in more than 100 countries that are using Infor’s software to increase sales by over 30 percent, maximize revenue up to 7 percent, and lower labor costs by as much as 6 percent. Deliver exceptional guest experience and maximize revenue potential — with Infor Hospitality, one of the only hotel systems that manages every area of the business from a common platform.

For more information, call (800) 260-2640 or visit

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