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Vendor Updates

Maestro PMS

2011 Summer
Markham, Ontario

Maestro Profitability-focused PMS for Independent Operators:  True Multi-Property™, Booking Engine, GDS, CRS, Mobile, Self-serve Kiosks and Guest Loyalty Deliver Profitability and Service
Maestro is a true multiproperty solution that enables high-touch multiproperty groups to cross book reservations across properties to share client profiles, but is also able to maintain separate fiscal entities for financial reporting.  All this is provided in real time, in an integrated system with one user interface and one client profile.

The advantages of standardizing on Maestro Multi-Property include:

  • Property teams are more productive and versatile and able to work at all their hotels without retraining.
  • Staff can access and cross-sell any of their hotels from Maestro’s centralized real-time chain database.
  • Centralized reporting insures more profitable management based on current performance data.
  • Guest recognition is available at all touch points and properties.
  • All in a single multiproperty application and database with password security differentiating staff functions.
  • Access to guest information through integrated business intelligence.

ResWave Drives Direct Online Booking, Simplifies Online Group Management and Creates Upsell
Hoteliers realize it is time to focus on direct bookings and not rely on OTAs to increase profitability. Maestro’s ResWave Booking Engine lets hotels implement and control effective rate parity pricing strategies and inventory across all channels in real time.
Additional differentiating features include:

  • Ability to book rooms by type or room number online.
  • The capability to enable owners to book online, review reservations for their unit and review statements.
  • Online group management, rooming list view and group landing pages.
  • Automated e-marketing confirmations, thank you messages and other communications.
  • Mobile optimized for iPhone, Android, BlackBerry and iPad.
  • Fully hosted, secure, turnkey setup to save time and money.
  • Social media and e-marketing services.
  • Integrated two-way GDS, and CRS interface to maximize bookings from all channels.

Xpress Wireless Check-In for Mobile Guests
If a property is searching for ways to differentiate itself from other hotels, reduce queues at the reception desk, and searching for a way to offer guests superior service, then iPod Xpress Check-In Wireless is the answer. Xpress Check-In Wireless enables guests to check in or out of their rooms from anywhere in the hotel via touch-screen tablet computer, iPod, iPad or Symbol devices. The entire transaction typically takes no longer than a minute. Folios, guest messages and coupons may be emailed to the guest or sent to a strategically located printer.

Build Repeat Business with Maestro Loyalty Program
Maestro’s Guest Loyalty Program module makes it easy to create and track loyalty programs and rewards and includes Web profile signup.  The focus is designed around identifying and marketing to member preferences and making sure they are recognized at every touch point.  The solution even enables loyalty members to have a magnetic card for guest recognition that holds value points to be redeemed for services indicated within the Maestro system.  

Visit NORTHWIND-Maestro at HITEC in booth No. 323.  For information on Maestro PMS or to schedule a live demo, please visit www.maestropms.com or call (888) 667-8488.

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