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Vendor Updates

Maestro PMS

2011 Fall
Markham, Ontario

Maestro Online Loyalty Module Plus Web Connection Suite for Guests, Groups and Owners Delivers Repeat Business and Direct Reservation Bookings for Independent Operators
Maestro guest loyalty for independents drives repeat business. Built on a total integrated solution foundation with more than 20 modules on a single-image database, the innovative guest loyalty module gives independent operators loyalty program benefits and functionality to compete with the high-profile programs that until now were only available to major chains.  Maestro’s Guest Loyalty System provides a large number of configurable options to meet nearly every property’s unique program requirements, including rewards points that may be earned for referral and corporate bookings and traveler reservations, and multitiered member levels. Property-configurable point criteria can include rate types, dollars spent, nights spent and reservations; and reward tracking, data mining and reporting capabilities.

Web Connection Suite: For Guests, Groups, Owners, Travel Agents and Corporate
Maestro’s Web Connection suite gives operators real-time control of reservations, rates and availability for leisure travelers and groups across all online channel sources to maximize profitability.  Guests can book their own rooms and suites, create dynamic packages, reserve activities, spa and dining, oversee their condo units and manage group blocks online. Expanded suite features include:

  • Guest connection: ResWave is the anywhere booking engine now optimized for mobile devices, social media reservations and e-marketing.  Give guests the ability to book rooms and suites from their mobile device anywhere, any time.  ResWave even puts the revenue-generating power of social media to work. Hotels can drive reservations directly from their Facebook pages as well as other social sites or email campaigns.
  • Owner connection: Maestro’s owner management module is an online ownership module for condo, timeshare and vacation club properties. Owners can book their owned units online, review their units’ reservations and access their owner statements, work orders and other documents.
  • Group connection: Online group reservations and management includes custom branded group and event landing Web pages optimized for mobile use and RFP response functionality.  Group meeting guests can now make and manage their hotel bookings in a personalized mobile website via any mobile device. Planners can view rooming lists online and manage their groups remotely to ensure accuracy.
  • Travel agent connection: Provides a self-service solution for travel agencies so operators can increase bookings and lower transaction fees with direct bookings from travel agents and tour operators. Agencies or operators can make reservations online and via mobile for their clients and receive instant confirmations.
  • Corporate connection: Corporate guests can self serve in real-time to book their negotiated rates directly online or via mobile. Easy and convenient 24/7 access ensures repeat business and reduced cost per reservation by bypassing intermediary reservation fees.

Maestro True Multiproperty PMS
Maestro is a true multiproperty solution that enables high-touch, multiproperty groups to cross-book reservations within property groups and share client profiles, while maintaining separate fiscal entities for financial reporting.  All this is done in a real-time, fully integrated, multimodule system with one user interface for simplified cross training and the greatest efficiency.
Maestro: Ready for the Cloud
Maestro leverages remotely hosted cloud platforms to reduce expenses, create operating efficiencies, secure cardholder information, and give operators instant remote access to property or hotel group data.  Many single and multiproperty operators use cloud-based Maestro remotely to host property operations.
For information on Maestro PMS or to schedule a live demo, please visit www.maestropms.com or call (888) 667-8488.  

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