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Vendor Updates

Maestro PMS

2012 Summer
Markham, Ontario

NORTHWIND’s Maestro Property Management Suite provides more than 20 fully integrated modules that increase revenue, reduce costs and improve productivity for independent operators.  Maestro is a preferred technology choice for more than 865 boutique property operators, full-service luxury resort destinations, respected group convention hotels and multiproperty hotel groups.

Cloud-ready Maestro Reduces Hardware Expenses and Labor
Maestro’s Web-enabled PMS is a perfect solution for many independent operators who want to use one of the most advanced property automations and reduce expenses.  Cloud-ready Maestro frees operators from having to maintain their own PMS networks and data backups.  Operators access Maestro from a secure Web browser connection while property data is safely housed off property, allowing operators to manage multiple hotels from a central site, gain greater management control of all property activities, centralize audits and maximize revenue.

Integrated ResWave Booking Engine: Travelers Are Mobile and Social – Are You?
Maestro’s real-time ResWave booking engine provides a complete online, mobile and social Web presence for hoteliers. Independents can respond to market changes and promote their hotels with a creative style that builds an image of a unique, personalized, destination that people respond to by making reservations directly on the hotel website, mobile site or on social media sites like Facebook.

Powerful Loyalty Module Developed Exclusively for Independents to Compete with the Big Chains
Built on the foundation of Maestro’s organically integrated solution on a single-image database, the innovative new Guest Loyalty Module gives independent operators robust loyalty program benefits and functionality to compete with high-profile programs that until now were only available to major chains. It easily automates the complex process of points tracking and redemption, which minimizes errors, is efficient, saves the hotel considerable cost and enables independents the freedom to create loyalty programs with perks that reflect their unique brands and services. The system is mobile and social media optimized, and offers online self serve for guests to sign up, track and redeem points for room nights, referrals and other activities that strengthen their relationships with the hotel and increase revenue.  
Web Connection Suite: Online Self serve for Guests, Owners, Groups, Travel Agents, Corporate Travelers Lowers Booking Costs
Maestro is driving new revenue and lowering costs for independent operators with real-time integrated Web Connection suite functionality that reduces dependence on third-party reservation channels. Web Connection’s powerful features include:

  • Guest connection – ResWave is the anywhere real-time booking engine. Guests and groups can book rooms, suites, activities, amenities, spa and dining online, from their mobile devices, Facebook pages, emails or landing pages.
  • Owner connection – For condo, timeshare and vacation club properties. Owners can book their owned units online, review reservations, access statements, work orders and more.
  • Group connection – Online group reservations and management includes custom group Web pages, group rooming lists and RFP response functionality.  
  • Travel agent connection – Provides a self-service solution for travel agencies.
  • Corporate connection – Corporate guests can book their negotiated rates directly online, ensuring repeat business and reduced costs, bypassing intermediary reservation fees.

Expanded Professional Management Strategies to Maximize Productivity
The Maestro Management Strategies team works closely with hotel executives and their staff to improve organizational performance, guest service and profits with the best use of Maestro.  The approach focuses on in-depth operations consulting that enables clients to use Maestro as a business tool to maximize productivity and boost financial returns from day-to-day operations.
For information on Maestro PMS or to schedule a live demo, please visit www.maestropms.com or call (888) 667-8488. 

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