Maestro PMS

Maestro Empowers High-touch Independent Operators to Grow Their Businesses and Stay Ahead of the Competition with Innovative Technology
Northwind understands that independent hoteliers need an experienced partner to listen, recognize their challenges and provide reliable, seamless, technology, as well as professional services that can adapt to their unique business needs.

Recognized for its industry-leading Diamond Plus Service, Maestro goes above and beyond PMS by delivering revenue-generating tools and expert services that enable independent operators to maximize revenue, increase productivity and keep guests coming back.

True Multiproperty
Maestro has extensive experience empowering multiproperty hotel groups with enterprisewide system solutions. Whether a group has two local hotels or a hotel portfolio that spans the country, Maestro provides true centralized management controls on a single database. This enables better interdepartmental and property coordination, cross-property booking and upsell capabilities, as well as consistent guest recognition at all touch points, all properties.

ResWave Facebook App
Maestro’s ResWave Booking Engine features a unique parameter passing capability which enables a custom portable booking/availability link. This feature allows users to create a link to ResWave and sell a specific promotion or room type at a specific date and easily send it to a specific social media or landing page, embed in an email or anywhere they choose. Because it’s fully integrated with Maestro, users never have to worry about rates or inventory on their ResWave Facebook apps to ensure they are up to date – it just happens automatically whenever they make changes in Maestro PMS.

Guest Loyalty + Online
Maestro’s Guest Loyalty System with online capabilities is one of the first applications to offer independents the same benefits as major chains to recognize, reward and retain guests. It easily automates the complex process of points tracking and redemption, which minimizes errors, is efficient, saves the hotel considerable cost and enables independents the freedom to create custom programs with perks that reflect their unique brand and services.

Enterprise Business Intelligence
The ability to act faster and more effectively than the competition can be the defining advantage in today’s marketplace and the means for successfully managing customer relationships in the long run. With Analytics BI and Enterprise BI, single and multiproperty operators can gather data and create flexible performance reports for an entire enterprise based on region, business type and other criteria to inform marketing, rate setting and forecasting for one property or 100.
 
Proactive Yield Management
Eliminate the tedious daily maintenance of room rates. Proactive yield management is built into the Maestro PMS to maximize rates for all sales strategies with forecasting and automated controls to let managers quickly adapt to changing market conditions. No matter how tightly they manage their operations, revenue is the engine that drives property performance. And to maximize revenue it is essential to use an effective revenue management system. Manual is no longer an option.

Maestro Cloud-hosted Solution
Independent operators are turning to hosted system platforms to reduce staff, trim hardware investment, simplify PCI-compliant cardholder security and ensure 24/7 access to property performance data. Maestro is leading the way with robust, stable hosted solutions that increase profitability and productivity. Managers and ownership teams may access the property’s system at any time from anywhere to always be connected with their operations.
 
For information on Maestro PMS or to schedule a live demo, please visit www.maestropms.com or call (888) 667-8488.