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Vendor Updates

Maestro PMS

2016 Summer
Markham, Ontario

Enhance guest service, improve efficiency, and maximize online and offline revenue with Maestro PMS, one of the industry's most robust and flexible resort and boutique hotel software solutions. Maestro PMS empowers leading full-service hotels, luxury resorts, multiproperty groups, conference centers and vacation rental properties to realize the full potential of a proven PMS. With a comprehensive suite of integrated modules sharing a single database, Maestro was developed from the ground up as a true hospitality enterprise system.
Maestro is PCI certified and may be implemented in the cloud, on premises or as a hybrid of both with browser and Windows-based versions. Maestro supports HTNG and third-party proprietary interoperability standards and easily integrates with on-property and in-room systems.
Maestro PMS is recognized for its standard-setting Diamond Plus Service and robust integrated Maestro resort and hotel software technology. Diamond Plus Service includes North American-based 24/7 support; on-demand, expert training remotely or on site; an e-learning website; Help Direct (e-learning and knowledgebase directly from Maestro’s menu); live webinars; and lifetime version upgrades. With more than 30 years of experience dedicated to developing technology solutions for the hospitality industry, Maestro PMS is a partner who understands you need a scalable, flexible PMS that works the way you do.

Maestro: Multi-Property Integrated PMS for Independents
Features include:
• Reservations and front office with dynamic yield
• Sales and catering
• ResWave Booking Engine with online group management
• Spa and activities
• Vacation rental management
• Membership
• Retail and fine dining POS
• Housekeeping and work order/inventory

Maestro’s Latest Enhancements
Maestro Web. Full-featured Maestro PMS is now available in a browser-based option compatible with all mainstream browsers. Maestro Web operates in the cloud and on premises, and can coexist with Maestro PMS in a Windows environment.
Direct Help and Online Tutorials. Maestro PMS provides a new e-learning website with instant user access from any Maestro PMS field. Users may view real-time video training for optimized system utilization and staff productivity.
Enhanced Staff Engagement Tools. Maestro now offers enhanced tablet mobile communication for housekeeping. Staff can remotely update room status and provide guest convenience by Maestro text-messaging guests when their room is ready.
Enhanced Guest Engagement Tools. Maestro WebPRO lets guests self serve their registration via online/mobile. It speeds check-in and provides pre-arrival information to hotels for planning. WebPRO is an effective guest-engagement touch point that also stimulates ancillary spend.
Expedia QuickConnect Interface. Reduces operators’ online booking costs and provides reservation delivery, rate setting and availability controls. Channel-based dynamic yield strategies allow independent yielding controls for each channel.
ResWave Booking Engine – Lower Cost Real-Time Direct Bookings. ResWave is a mobile-optimized fully integrated booking engine for real-time booking of rooms, group members, activities, dining and spa. ResWave includes added online capabilities including online loyalty and guest profile preferences, and has also been enhanced with new guest request options for rooms and amenities to ensure guest booking satisfaction.
Services to Maximize Productivity. Maestro PMS provides management strategies, productivity audits, data mining, business analysis, database configuration and revenue best practices.
Web Connection Services include group and promotion landing pages, mobile websites, Google Analytics integration, booking pages customization, e-marketing and best practices.

For more information call (888) 667-8488, email marketing@maestropms.com or visit www.maestropms.com.

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