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Vendor Updates

Maestro PMS

2017 Spring
Markham, Ontario

Enhance guest service, improve efficiency, and maximize online and offline revenue with Maestro PMS, one of the industry's most robust and flexible hotel software solutions for independents. Maestro empowers leading full-service hotels, luxury resorts, multiproperty groups, conference centers and vacation rental properties to realize the full potential of a proven PMS. With a comprehensive suite of integrated modules that share a single database, Maestro was developed from the ground up as a true hospitality enterprise system.

Maestro is PCI certified and may be implemented in the cloud, on premises or as a hybrid of both with browser and Windows-based versions. Maestro supports hundreds of integrations to third-party vendors and easily integrates with on-property and in-room systems.

Maestro is recognized for its standard-setting Diamond Plus Service and robust integrated feature set. Diamond Plus Service includes North American-based 24/7 support; on-demand, expert training remotely or on site; an e-learning website; Direct Help (e-learning and Knowledgebase directly from Maestro’s menu); live webinars; and lifetime version upgrades. With more than 35 years of experience dedicated to developing technology solutions for the hospitality industry, Maestro is a partner who understands that users need a scalable, flexible PMS that works the way they do.

Maestro: Multi-Property Integrated PMS for Independents
Features include:

  • Multiproperty cross booking and centralization
  • Reservations and front office with dynamic yield
  • Sales and catering
  • ResWave Booking Engine with spa, activities, loyalty, online group management
  • Spa and activities
  • Vacation rental management
  • Membership
  • Retail and fine dining POS
  • Housekeeping and work order/inventory with mobile

Maestro’s Latest Enhancements
Maestro Web. Full-featured Maestro PMS is now available in a browser-based option compatible with all mainstream browsers. Maestro Web operates in the cloud and on premises, and can coexist with Maestro PMS in a Windows environment.

Direct Help and Online Tutorials. Maestro PMS provides a new e-learning website with instant user access from any Maestro PMS field. Users may view real-time video training for optimized system utilization and staff productivity.

Enhanced Staff Engagement Tools. Maestro now offers enhanced tablet mobile communication for housekeeping. Staff can remotely update room statuses and provide guest convenience by Maestro text messaging guests when their room is ready.

Enhanced Guest Engagement Tools. Maestro WebPRO lets guests self serve their registration via online/mobile. It speeds check-in and provides pre-arrival information to hotels for planning. WebPRO  now includes Web Checkout to simplify the guest departure experience.
GDS/OTA Channel Two-way Interface. Reduces operators’ online booking costs and provides reservation delivery, rate setting and availability controls. Channel-based dynamic yield strategies allow independent yielding controls for each channel.

ResWave Booking Engine – Lower Cost Real-time Direct Bookings. ResWave is a mobile-optimized fully integrated booking engine for real-time booking of rooms, group members, activities, dining and spa. ResWave features added online capabilities that include online loyalty and guest profile preferences, and is also enhanced with new guest request options for rooms and amenities to ensure guest booking satisfaction.

Reputation Management Tools. Integrated Guest Experience Measurement (GEM) guest feedback now provides post check-in survey to engage guests and ensure their satisfaction during their stay.

For more information call (888) 667-8488, email marketing@maestropms.com or visit www.maestropms.com.

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