Maestro PMS

Maestro Web Integration, Management Controls Drive Faster Operator ROI, Boost Staff Productivity
Maestro Enterprise Suite users are benefiting from NORTHWIND’s ongoing emphasis on the Web connection and a balance of guest-centric and management-oriented functionality to drive higher revenues and increase staff productivity for operators.  Throughout 2007, NORTHWIND will continue to focus on six key areas that leverage the Internet to achieve maximum benefits for users.

• Guest-centric features: Maestro expands the online ability for guests to use the Internet to book activities and events when they make their room reservations with ResEze from a hotel’s Web site. Online event booking keeps guests and their money on property.  All Maestro’s Web modules are fully integrated on a single-image database for accurate booking and online availability.
• Streamlining the corporate experience: Maestro enables meeting planners to create and control group blocks, rooming lists and other activities online via ResEze to ensure their group experience is always booked correctly.  Meeting planners that control their own events will keep groups coming back and the reservations office running smoothly.
• Management-focused solutions:  Maestro delivers a comprehensive suite of performance reporting, data mining and centralized controls that enable managers to keep business strategies on track for a single property or a hotel chain.
• Create the most productive working environment: Maestro is easy to use so your staff spends less time in training and is proficient quickly.  The system also provides messaging between terminals for clear communication so guest requests or management instructions are routed to the right staff member immediately.
• Improving revenue:  Maestro delivers global two-way yield management so operators can manage rate, occupancy and length of stay strategies by date range, seasons and segment to realize optimum revenue.
• Maestro maximizes the Web connection: NORTHWIND gives users a complete suite of Web-enabled features to empower managers, increase productivity and optimize revenue.  New Web functions include online table reservations, ResEze Group Management Controls, online package element building and condo-timeshare owner account access, all designed to deliver more personalized guest service and improve efficiency for operators. 
   
  Maestro Enterprise Suite
  NORTHWIND knows how important it is that you provide your guests a consistent level of service and repeat recognition, while maintaining a 360-degree guest view at every point of contact.  NORTHWIND empowers its clients by delivering robust Maestro application solutions sharing a single-image database.  The Maestro Property Management Suite of solutions, with deployment options in Windows, UNIX, Linux, Terminal Services, ASP and Web, is comprised of over 19 integrated modules including:
• Front office (PMS)
• Accounts receivable
• Analytics and business intelligence tools
• Sales and catering
• Multiproperty management
• Condo owner management and owner Web functionality
• Timeshare owner management and owner Web functionality
• Spa and activities management
• Membership management
• Yield management
• Golf course management
• Customer relationship management
• Central reservation office
• Corporate enterprise management
• GDS two-way XML connectivity or integration
• Web booking engine
• Work order maintenance
• Fine dining and retail POS
• Table reservations with Web booking
• Concierge
• Guest experience management

Visit NORTHWIND at HITEC booth No. 325 in Orlando, Fla., for a complete Maestro suite demonstration.

For more information on the latest Maestro tools and enhancements please visit www.maestropms.com/HU or call toll free (866) 215-7888.