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Vendor Updates

Maestro PMS

2008 Spring
Markham, Ontario

NORTHWIND Enables Operators to Achieve More with Maestro System Tools
As a result of its 30 years of experience in the hospitality industry, NORTHWIND-Maestro PMS is a partner who understands that you need a scalable and flexible PMS that works the way you do.  Maestro provides operators with the right technology tools and services to achieve greater revenue, efficiency and productivity in today’s competitive hospitality market.  

Maestro by NORTHWIND is one of the industry’s most complete and advanced property management solutions with over 20 fully integrated modules sharing one single-image database, providing a 360-degree view of your guests at every touch point. Maestro’s newest Web Connection suite gives operators real-time centralized control of reservations, rates and availability between guests and groups across online channels to maximize profitability. The impressive list of expanded online features provides corporate bookers and leisure guests with greater freedom to customize their experience, and enables operators to create more effective marketing programs.
Guest-centric Web Connection Functionality
Advanced functionality includes online group management controls, online dynamic package element building, condo-timeshare owner account access, S&C inquiry, online table reservations and SMS guest text messaging, all designed to deliver guests more personalized online interaction and improve efficiency for operators.

Online Booking Keeps Guests and Their Money on Property
Expanded dynamic package functionality now enables guests to book activities and other package elements, such as dining options and recreational activities, over the Web as they make room reservations from a property’s Web site. All Maestro’s Web modules are fully integrated on a single-image database for accurate online availability and record keeping.

Resort-wide Guest ID Card
NORTHWIND’s new mag stripe ID cards now enable guests to securely charge to their rooms from anywhere on property.

Optimize the Corporate Booking Experience Online
In early 2008, Maestro will enable meeting planners to create and control their own group blocks, rooming lists and other group management activities online to ensure their group experience is always booked correctly.  When meeting planers control their own events, groups have a personalized experience and your sales staff is free to book other business.

Flexible Yield and Rate Strategies to Maximize Online Revenue
Maestro delivers two-way real-time yield management for all booking channels including GDSs, third-party Internet travel sites, hotel and corporate booking sites, travel agents, the property or chain’s corporate Web site, as well as CRO and other voice channels sites so operators can manage rate, occupancy and length of stay strategies by date range, seasons and segment to maximize revenue. 

Centralized Management Controls
Maestro gives you total control of your operation with a comprehensive suite of centralized performance reporting and data mining controls that enable managers to keep business strategies on track for a single property or a hotel chain, and are available both on-property and online.  

Increase Staff and Management Productivity
Maestro is easy to use so your managers and staff spend less time in training and are proficient quickly.  The system also provides messaging between staff and management for clear communication so guest requests and management instructions are routed to the right staff member immediately.
Maestro Enterprise Suite
NORTHWIND is empowering over 6,500 users worldwide by delivering one of the industry’s most complete property management solution suites with over 20 robust Maestro applications sharing one single-image database.  The Maestro Property Management Suite may be deployed via Windows, UNIX, Linux, terminal services and hosted platforms.

For more information on the latest Maestro tools and enhancements please visit www.maestropms.com/HU  or call (888) 667-8488.

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