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Vendor Updates

Maestro PMS

2019 Fall
Markham, Ontario

From Green Screens to The Cloud: Maestro PMS’ Innovation Powers Success for Independents for More Than 40 Years
Maestro’s leading-edge development and Diamond Plus Support Services provide investment security for hoteliers. “For 15-plus years Maestro has always provided the latest technology to help Myrtle Beach Seaside Resorts be successful,” said Chris Shroff, owner of Myrtle Beach Seaside Resorts.

Maestro PMS’ annual support fees include lifetime version upgrades and enhancements as part of the subscription fees, ensuring clients are not forced to purchase a new PMS system when technology changes occur. “Our commitment is to innovate for our clients and protect their investment in Maestro for years to come,” said Warren Dehan, president at Maestro PMS.
Maestro’s Genomi Open APIs Let Users Integrate the Latest 3rd Party Systems to Enhance Operations
Market-leading third-party system partners value the simplified integration Maestro’s open API provides. Maestro interfaces easily with other vendors to ensure its clients realize the continued value and longevity of Maestro PMS. “We have had dozens of third-party systems integrate with our API to bring stable solutions to our clients quickly, securely and cost-effectively,” Dehan said.
Luxury Operator AKA Provides a Personalized Experience with Maestro Multi-Property Cloud PMS
“Each AKA property is unique and caters to varied clientele seeking luxury accommodations for stays of a week, a month, or longer. To manage our 11 U.S. properties, we needed a PMS that would support our flexible stay options, have professional North American 24/7 support, and manage it all on a single database system in the cloud. The Maestro Web Multi-Property PMS was the perfect solution for the AKA Collection,” said Reena George, director of IT for AKA. 
Exploit Revenue Opportunities and Power Your Reservations Team with Maestro Real-Time Dynamic Yield Management 
The key role of a good revenue management system is to turn a reservation manager into a revenue manager. This is more important today because of the introduction of numerous niched brand flags. 
“The measurable impact of a good yield management system is in its ability to optimize rates on all of a property’s booking channels, including direct online booking, channel partners and reservation call centers. Maestro’s integrated yield management system does this automatically to deliver optimized rates in real-time that increase property revenue,” Dehan said.
Handlery Hotels Leverages Maestro’s 
Multi-Property PMS to Strengthen Loyalty 
“Recognizing our guests and anticipating what they want when they stay at a Handlery Hotel is the foundation of what makes our properties successful. Maestro Property Management plays an important role in the personalized guest experience we provide,” said Catherine Handlery, manager of the Handlery Union Square Hotel in San Francisco.
Want to Go Greener? Maestro’s Digitized Guest Journey Makes Sustainable Practices Easy with Mobile Check-In and eFolios 
Maestro’s mobile check-in and digital registration eliminates hardcopy registration cards. Mobile check-out lets guests review their folio on their mobile from wherever they are. At the front desk, Maestro’s tablet folio review feature allows guests to read their folio on a tablet for final approval. Updates may be made digitally and the final folio emailed.  
Maestro also offers digital spa intake forms, electronic surveys integrated directly into the guest profile with automated send, identification scanning and much more.

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