Vendor Updates

Oracle Hospitality Food and Beverage Solutions

2014 Summer
Columbia, MD

MICROS continues to provide new and innovative  solutions that focus on streamlining business through its leading mobile technology that empowers the hospitality industry. In February, MICROS released Simphony Enterprise Solution’s largest and most feature-rich version to date, and this summer will release the newest addition to the MICROS mTablet family of mobile POS solutions.

MICROS Simphony Enterprise Solution’s new features help improve the guest experience and allow restaurateurs to manage their systems more efficiently. Customers can now book table reservations using their favorite mobile devices with the latest release of the MICROS myreservations Online Reservations System with direct integration to the MICROS Table Management System (TMS). New table management capabilities allow oversight of reservations made by phone or online, waitlist management, order and loyalty tracking and meal pace projection through the MICROS Kitchen Display System (KDS). For guests this means better and faster service, and for MICROS clients it means increased labor efficiency, elevated guest satisfaction and increased return on investment.

Another addition to MICROS Simphony, condiment prefixes are helpful preparation instructions which eliminate confusion upon order entry and meal preparation.  Prefixes like “no,” “add,” “sub,” and “extra” can now be added to let the kitchen know how the item has been modified, lowering food cost by providing the kitchen with better prep information and improving overall ordering accuracy. In addition, the newly added autofire feature allows staff to enter an order into the system up to two years in advance, ensuring that future orders are prepared at the appropriate time. These are just a few of the more than 30 new features and enhancements that the MICROS Simphony Enterprise POS can bring to operations.

This summer, in collaboration with Microsoft and Intel, MICROS will release the newest addition to the MICROS mTablet family of mobile POS solutions.  The E-Series line of tablets blends affordable hardware and extended battery life with all of the enterprise-grade capabilities provided by MICROS software.  This sleek yet durable solution will be available in two convenient sizes: an eight-inch hand-held version designed with on-the-go restaurant staff in mind, and an 11-inch version that is both fully mobile and fully compatible with the MICROS mStation base for the added flexibility of a workstation option with full peripheral connectivity. 

When running MICROS Simphony on Windows 8.1 Embedded Industry, the E-Series tablets will have the option of running the revolutionary MICROS Engagement Feature, a rich user interface featuring an ultra-modern look and feel with interactive live tiles. This feature brings a fluid, beautiful touch experience to the highly customizable tool while providing advanced capabilities that will significantly raise the bar on what a modern point-of-sale system should be. When using the E-Series tablets combined with the MICROS Engagement Feature, staff members will be able to perform multiple activities from one device, including making guest interactions and transactions extraordinary.

For more information about MICROS’s latest product releases, please visit or call (866) 287-4736.

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