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Vendor Updates

Oracle Hospitality Food and Beverage Solutions

2007 Spring
Columbia, MD

Introducing Simphony
Simphony is the first enterprise-enabled, service-oriented solution offered to the L&E market. Built using a modern, flexible architecture and a services-oriented design, Simphony provides superior scalability and integration capabilities.

The service orientation of the product means it closely reflects the processes and flow of the business, fully supporting diverse deployment and operational requirements that match individual customer needs. Simphony is not an enterprise system or a locally hosted application. It is a service-based business solution that may be deployed in a manner that best fits the needs of the business. Simphony users may choose to centrally host an entire enterprise or deploy the complete application to a single location.

Simphony’s design also allows the product to be deployed across a number of physical servers in a “scale-out” configuration, which allows additional servers to be added to a configuration as the business grows, instead of replacing existing servers with larger, more expensive hardware. When multiple servers are used in a single configuration, the application load is distributed across all available resources providing more efficient processing and enhanced resiliency. In the event one server in a multiple server cluster fails, the load handled by the unavailable server is automatically redistributed to available resources. Simphony process redistribution occurs automatically and requires no end user intervention or third party solutions.

The complete set of Simphony scalability and resiliency features make it the most robust and technology failure tolerant solution on the planet.

9700 HMS
9700 HMS is a suite of enterprise products designed to bring efficiency and innovation to your business. The technology independent, modular design supports multiple operating systems and database solutions, and allows you to choose the right combination of functionality to meet your business needs and leverage your current technology investments.  9700 HMS supports a wide range of client platforms, including the MICROS Workstation4, PC Workstation 2010 and Keyboard Workstation 4, RFID integration, kitchen display systems and kiosks each designed to reduce your capital investment and management costs.

MICROS RES.NET serves up success through a complete suite of integrated solutions for every level of your business. A bold combination of point of sale, kitchen management and restaurant back office applications, RES.NET produces reports on labor, inventory and finances, while alerting staff and management on eventualities that may occur in your establishment.

Features include:

  • Pay-at-the-table solution – Verifone’s Vx670 pay-at-the-table device helps restaurant operators increase their revenue, security and efficiency. With the integration to MICROS RES.NET, customers have full control of the payment process at the table. 
  • Table management, waitlist and reservations – Fully integrated, simple and easy-to-use software that seamlessly integrates customer preferences, seating capacity and available staff, while effortlessly managing the guest’s experience.  Capturing time-sensitive guest demands, table management puts you in complete control from the moment the guest is greeted until the next diner is seated.

Visa CISP Compliant
MICROS is pleased to announce that Simphony v1.0, 9700 HMS v3.0/3.1, RES.NET 3.2/4.0/4.1, and MICROS e7 v2.1 are now certified by Visa’s Payment Application Best Practices for Visa CISP compliance.

For more information please call (877) 285-6000 or visit www.micros.com.

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