Reimagine F&B Operations in Hotels with Oracle Hospitality 

Successful hoteliers are transforming dining into a highlight for their guests, keeping them and their revenue on site. Some are even converting their restaurants into hotspots, attracting droves of customers from local communities.
 

How do they do it? By replacing prehistoric cash registers with innovative, multipurpose, guest-facing, point-of-sale solutions that personalize dining for each customer. They are installing kitchen display systems that orchestrate orders and meal prep, and offering robust hardware that help deliver great service anytime, anywhere. 

 

Point of Sale

Oracle Hospitality Simphony Cloud Service facilitates a new approach to the restaurant guest experience by reducing IT cost and complexity. This is a cloud-based POS system with industry-specific hardware designed for the daily rigors of restaurant life, with lower costs and revenue boosting opportunities. The subscription cost includes updates, eliminating the need to continuously purchase new software. It also means on-site servers are no longer required at every location, erasing related IT support and maintenance costs. 

 

Kitchen Display System

In a busy kitchen, relying solely on printers can really undermine performance. Upgrading to Oracle Hospitality’s kitchen display systems goes far beyond saving paper and ink costs; it means revolutionizing kitchen efficiency and possessing the power to make changes on the fly. The bottom line is that there are fewer mistakes, faster and better service and happier guests. 

KDS instantly displays order information on an expeditor screen as well as station screens – meaning orders are never misinterpreted, misheard or missed. It also synchronizes timing for meal preparation and delivery sequence. Paired with guest-facing tablets that can take orders at tableside and instantaneously process them to the kitchen, KDS minimizes delays and increases table turn. 
 

One of the most important features of KDS is its reporting capability. Every ticket is recorded, yielding data such as elapsed time from order to completion. With detailed documentation, operators can identify which station is performing best or struggling the most. 

 

Reporting

Oracle Hospitality’s reporting and analytics cloud service is where data comes to life, providing web-based reports from enterprise to individual location. InMotion Mobile gives managers real-time data, graphs and alerts that turn into actionable insights. 

 

Hardware

Improving satisfaction also means providing options. Equipping staff with guest-facing tablets not only expedites ordering but offers a dynamic means to showcase menu items or explain nutritional information. 
 

Oracle workstations and tablets are designed to save money. Although they are sleek and showcase a modern aesthetic, Oracle’s hardware is engineered for rugged dependability. Spill resistant and built to withstand extreme environments, their durability is guaranteed to extend any capital investment.
 

Embracing management tools that make life simple and productive in the back office and front of house enables users to reimagine hotel F&B operations.
 

Oracle Hospitality is committed to delivering real technology innovations that help hoteliers improve every facet of their operations. Oracle F&B solutions are embraced by leading hoteliers worldwide. Contact Oracle Hospitality to reimagine the possibilities.