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Vendor Updates

Oracle Hospitality Hotel and Resort Solutions

2016 Summer
Columbia, MD

Oracle Hospitality continues to deliver innovative solutions for the hospitality industry with its launch of OPERA Cloud Services – a comprehensive enterprise platform for hotel operations and distribution based on cloud technologies. Secure, scalable and mobile-enabled, the platform provides hotels and casinos the capabilities to enhance guest experiences, improve operating efficiency and boost employee productivity.
OPERA Cloud improves operations in various ways, including:

  • Simplify IT and lowering cost: By eliminating the need for on-premise servers, OPERA Cloud minimizes capital expenditures. By going “above property,” it also saves time and expense associated with maintenance and upgrades.
  • Enhance guest experiences: With comprehensive guest profiling capability, OPERA Cloud lets hotels capture guests’ preferences to personalize and differentiate their stay.
  • Maximize occupancy and revenue: Hotels can effectively manage room rates and allocation of room inventory to various distribution channels with Oracle Distribution Cloud, an add-on suite of services.
  • Innovate faster: Simplified information technology allows hotels to deliver service innovations faster, make upgrades more easily and accelerate business process improvements.
  • Deliver mobility: OPERA Cloud operates seamlessly with Oracle MICROS tablets and other leading tablets as well as smartphones, enabling hotel staff to work untethered and better serve guests anywhere, anytime.
  • Secure enterprise data: OPERA Cloud runs on state-of-the-art infrastructure, ensuring security, scalability and reliability.

The launch of OPERA Cloud follows the introduction of the Oracle Simphony Cloud Service, which addresses the needs of restaurant operators within hotels – from point of sale to kitchen management to back office to e-commerce. Working in seamless fashion, Oracle Hospitality’s products and services focus on delivering brand consistency and customer loyalty. The key benefits of Simphony Cloud include:

  • Centralized enterprise: Every POS terminal within the enterprise can be updated from a central location – providing complete control over menus, pricing and promotions.
  • Streamlined food and beverage operations: The POS system features an array of tools that ensure timely guest seating, food delivery, loyalty tracking and more.

Hoteliers understand that exemplary back office performance for food and beverage operations is just as essential to success as the quality of food and service provided to guests. Oracle Hospitality offers integrated, scalable solutions that address: reporting and analytics, labor management, inventory management, loss prevention, gift and loyalty initiatives, and reservations.
With one of the industry’s broadest portfolios of public cloud services, Oracle Cloud continues to show strong adoption, supporting 62 million users and 23 billion transactions each day. Oracle Cloud runs on 30,000 devices and 400 petabytes of storage in 19 data centers around the world.
Hundreds of thousands of operators worldwide use Oracle’s hospitality-focused products and services. But by offering a full suite of solutions via the cloud, Oracle is now enabling hospitality companies to deliver new innovations faster while simultaneously simplifying IT infrastructure and reducing costs.

Discover more about Oracle Hospitality’s new products by visiting www.oracle.com/hospitality or calling (866) 287-4736.

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