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Vendor Updates

Oracle Hospitality Hotel and Resort Solutions

2010 Summer
Columbia, MD

OPERA V5 is the latest release of MICROS Systems’ fully integrated enterprise solution, which includes new features and components that significantly expand the dimensions of this popular suite of hospitality software applications including:

MICROS recently announced OPERA’s MyStayManager which allows guests to manage their hotel reservations and travel itineraries from their mobile devices. Imagine guests able to make reservations, receive real-time updates relevant to their stay, access essential travel services and information, and select from the unique activities and services your hotel offers – all through their mobile devices. 
The OPERA Resort Dashboard provides a central location for hotel agents to schedule guest activities, such as dining reservations, spa appointments, rental items and golf tee times. From a single screen, you can quickly book a reservation and schedule all activities for a guest.  OPERA even provides the flexibility to schedule activities on a per-person basis.

OPERA Sales & Catering expands its product offerings by providing the market with OPERA webProposal and OPERA S&C Analytics.   The OPERA webProposal is an integrated and unique Web-enabled tool for creating, distributing and managing professionally designed and customized sales and catering proposals without the need to re-enter data. OPERA webProposal will automatically assemble a new proposal by pulling up-to-the-minute client and contact information, sleeping room requirements, meeting facilities needs, catering specs and other details for the selected business block directly from your OPERA database.  OPERA S&C Analytics complements the already extensive industry standard reports provided inherently by OPERA Sales & Catering.  This module gives the sales and catering departments the ability to create detailed and complex reports on-the-fly, while also supplying the hotel with drill-down capabilities to report on the statistical and financial details.

As MICROS strives to provide the industry with exceptional software solutions, the OPERA Hardware Solution will make its debut at HITEC 2010.  This all-inclusive server, workstation and printer solution offers hoteliers buying power to purchase both the software and the hardware directly from MICROS. For added confidence, the OPERA Hardware Solution comes with a MICROS disaster recovery solution.

In addition to the newest offerings, MICROS continues to see significant traction with its latest modules including OPERA Business Intelligence Suite (OBI), which provides hotels with data analysis and decision support by utilizing information collected from multiple OPERA applications and multiple or single properties based on your configuration, and the OPERA Revenue Management System (ORMS), an entirely integrated yield management component for OPERA Property Management System (PMS) and the OPERA Reservation System (ORS). ORMS provides modeling, forecasting and revenue optimization, including innovative rate shopper integration that enables call center agents or reservation clerks to view the same competitive rates the hotel guest is seeing during the reservation booking process. A user-friendly console panel provides the revenue and reservation managers to quickly and easily set up conditions and manage their forecasting and revenue optimization.

Join MICROS for the 2010 MICROS Hospitality Users Conference being held October 24-26, 2010 at the Hyatt Regency Baltimore.  Visit www.micros.com/2010usersconference for conference details and registration.

For more information about MICROS visit www.micros.com or call (866) 287-4736.

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