Oracle Hospitality Hotel and Resort Solutions
2018 Spring
Columbia, MD
http://www.oracle.com/hospitality
Providing innovation technology to help hoteliers elevate service, Oracle Hospitality just launched the Oracle MICROS Compact Workstation 310 Series – robust POS devices ideal for limited-menu operations that require a smaller footprint.
The 310 Series is the latest in a line of products designed for hoteliers, who increasingly are seeking solutions to optimize food and beverage operations to enhance guest experiences and improve the bottom line.
To aid in that effort, Oracle Hospitality engineered OPERA Cloud, its hotel management platform, to work in tandem with Oracle Simphony Cloud Service, which addresses the needs of restaurant operators within hotels – from point of sale to kitchen management to back office to e-commerce. The platform features an array of tools ensuring timely guest seating, food delivery, loyalty tracking and more.
The 310 Series, designed to work seamlessly with Simphony, features two rugged, portable, point-of-sale devices. The Oracle MICROS Compact Workstation 310 and 310R are lightweight, 10-inch devices that offer increased efficiency, productivity, enhanced operations and the best price performance. They are packed with features such as integrated LAN connectivity, magnetic stripe reader and customer-facing display.
Oracle Hospitality also recently released Reporting and Analytics 9.0, which provides managers with insight to sales, revenues and other key performance indicators. This iteration integrates with Oracle Business Intelligence Enterprise Edition (OBIEE) – Oracle’s renowned, high-performance analytics engine that is identical to the one driving many of the top companies found on the Fortune 100 list. The solution provides visual representation of data that allows users to instantly comprehend business trends and patterns – and identify opportunities.
Another hardware addition, the Oracle MICROS Tablet 720, combines the versatility of mobile devices with rugged features and extended battery life to meet the taxing conditions found in food and beverage environments. The 7-inch, LED-backlit touch display – with a “hot-swappable,” 8-hour battery – provides flexibility and ease of use to increase staff efficiency, improve one-on-one guest engagement, and accelerate speed of service and table turns.
These product launches complement recent innovations such as Oracle Hospitality’s Hotel Mobile, an intuitive native app that leverages Oracle’s middleware and mobile application framework. By allowing staff members throughout a property to instantly share information, Hotel Mobile elevates the guest experience by improving service at check-in and enhancing housekeeping and maintenance. The app, which can be accessed from a tablet device or smartphone, can create individualized experiences by leveraging guests’ profiles, preferences, stay history and consumption patterns.
Advances in hardware and software continue to enhance OPERA Cloud Services – a comprehensive enterprise platform for hotel operations and distribution based on cloud technologies.
Key benefits of OPERA Cloud include:
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Simplified information technology enables hotels to make software upgrades more easily, deliver service innovations faster and accelerate business-process improvements.
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Reduces capital expenditures by eliminating the need for on-premise servers; also saves time and expense associated with maintenance and upgrades.
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Secures enterprise data; OPERA Cloud runs on state-of-the-art infrastructure, ensuring security, scalability and reliability.