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Vendor Updates

Oracle Hospitality Hotel and Resort Solutions

2018 Summer
Columbia, MD

In a never-ending push to accelerate innovation, Oracle Hospitality is easing integrations by publishing its most popular and powerful APIs.

Oracle Hospitality already has hundreds of partner interfaces for OPERA and Simphony, and making these APIs available accelerates customization and integration projects, enabling partners to drive innovation around Oracle Hospitality’s platform. That’s great news for its customers and partners. Licensed customers and authorized partners may now access and use these hospitality APIs and documentation, which are available in the Oracle Hospitality section of the Oracle Help Center.

Oracle Hospitality recently launched the Oracle MICROS Compact Workstation 310 Series – robust POS devices ideal for limited-menu operations that require a smaller footprint. Designed to work seamlessly with Simphony, the 310 series features two rugged, portable, point-of-sale devices. The Oracle MICROS Compact Workstation 310 and 310R are lightweight, 10-inch devices that offer increased efficiency, productivity, enhanced operations, and the best price performance.

Oracle Hospitality engineered OPERA Cloud, its hotel management platform, to work in tandem with Oracle Simphony Cloud Service, which addresses the needs of restaurant operators within hotels – from point of sale to kitchen management to back office to e-commerce. The platform features an array of tools ensuring timely guest seating, food delivery, loyalty tracking and more.

Oracle Hospitality also offers Reporting and Analytics 9.0, which provides managers with insight to sales, revenues and other key performance indicators. This release leverages Oracle Business Intelligence Enterprise Edition (OBIEE) – Oracle’s renowned, high-performance analytics engine that is identical to the one driving many of the top companies found on The Fortune 100 list. The solution provides visual representation of data that allows users to instantly comprehend business trends and patterns – and identify opportunities.

Another hardware addition, the Oracle MICROS Tablet 700 Series, combines the versatility of mobile devices with rugged features and extended battery life to meet the taxing conditions found in food and beverage environments. The 7-inch, LED-backlit touch display – with a “hot-swappable,” 8-hour battery – provides flexibility and ease of use to increase staff efficiency, improve one-on-one guest engagement, and accelerate speed of service and table turns.

These product launches complement innovations such as Oracle Hospitality’s Hotel Mobile, an intuitive native app that leverages Oracle’s middleware and mobile application framework. By providing instantaneous sharing of information to staff members throughout a property, Hotel Mobile improves service at check-in and enhances housekeeping and maintenance. The app, which can be accessed from a tablet device or smartphone, can create individualized experiences by leveraging guests’ profiles, preferences, stay history and consumption patterns.

The advancements in hardware and software continue to enhance OPERA Cloud Services – a comprehensive enterprise platform for hotel operations and distribution based on cloud technologies.

Key benefits of OPERA Cloud include:
  • Simplified information technology enables hotels to make software upgrades more easily, deliver service innovations faster and accelerate business-process improvements.
  • Reduces capital expenditures by eliminating the need for on-premise servers; also saves time and expense associated with maintenance and upgrades.
  • Secures enterprise data; OPERA Cloud runs on state-of-the-art infrastructure, ensuring security, scalability and reliability.
Discover more about Oracle Hospitality’s new products by visiting www.oracle.com/hospitality or calling (866) 287-4736.

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