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Vendor Updates

Oracle Hospitality Hotel and Resort Solutions

2018 Fall
Columbia, MD

Gleaning actionable business insights from data and getting them to the right staff at the right time to seize opportunities – it’s the goal of any hotelier. Oracle Hospitality makes it possible with its latest offering: OPERA Reporting and Analytics (OPERA R&A) cloud service.
The new reporting solution enables an array of personnel – from operations managers at properties to revenue management directors at corporate – to swiftly obtain, analyze and act upon information specific to their unique responsibilities. It’s powered by Oracle Business Intelligence Enterprise edition (OBI), an industrial-strength analytics engine that’s identical to the one powering business intelligence for many of the top companies found on The Fortune 100 list. OPERA R&A covers key topics, including property information, profiles, reservations, blocks, rates and revenue types, financial and sales and catering. It also provides a variety of visualization tools to help make data easier to understand.
In another major development, Oracle Hospitality has eased integrations by publishing its most popular and powerful APIs. Oracle Hospitality already has hundreds of partner interfaces for OPERA and Simphony, and making these APIs available accelerates customization and integration projects, enabling partners to drive innovation around the platform. That’s great news for customers and partners. Licensed customers and authorized partners may now access and use these hospitality APIs and documentation, which are available in the Oracle Hospitality section of the Oracle Help Center: https://docs.oracle.com/en/industries/hospitality/
Oracle Hospitality engineered OPERA Cloud, its hotel management platform, to work in tandem with Oracle Simphony Cloud Service, which addresses the needs of restaurant operators within hotels – from point of sale to kitchen management to back office to eCommerce. The platform features a host of tools ensuring timely guest seating, food delivery, loyalty tracking and more.
For hotel restaurant operators, Oracle also recently launched the Oracle MICROS Compact Workstation 310 Series – robust POS devices ideal for limited-menu operations that require a smaller footprint. Designed to work seamlessly with Simphony, the 310 series features two rugged, portable, point-of-sale devices. The Oracle MICROS Compact Workstation 310 and 310R are lightweight, 10-inch devices that offer increased efficiency, productivity, enhanced operations and the best price performance.
These product launches complement innovations such as Oracle Hospitality’s Hotel Mobile, an intuitive native app that leverages Oracle’s middleware and mobile application framework. By providing instantaneous sharing of information to staff members throughout a property, Hotel Mobile improves service at check-in and enhances housekeeping and maintenance. The app, which can be accessed from a tablet device or smartphone, can create individualized experiences by leveraging guests’ profiles, preferences, stay history and consumption patterns.
The advancements in hardware and software continue to enhance OPERA Cloud Services – a comprehensive enterprise platform for hotel operations and distribution based on cloud technologies. Among its key benefits:

  • Simplified information technology enables hotels to make software upgrades more easily, deliver service innovations faster and accelerate business-process improvements

  • Reduces capital expenditures by eliminating the need for on-premise servers; also saves time and expense associated with maintenance and upgrades

  • Secures enterprise data: OPERA Cloud runs on state-of-the-art infrastructure, ensuring security, scalability and reliability

Discover more about Oracle Hospitality’s new products by visiting www.oracle.com/hospitality or calling (866) 287-4736.

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