Vendor Updates


2014 Summer
Broomfield, CO

Hospitality Voice Solutions
PhoneSuite® has leveraged its expertise in communication technology to provide a full range of high-quality, energy-efficient, cost-effective phone systems exclusively for the hospitality industry for more than 15 years.

Meeting the needs of all brands and hotel types, PhoneSuite offers solutions from small economy motels to large, upscale and luxury properties. Its new Voiceware® platform can be imbedded into a legacy analog system, can operate as a premise-based service or can be provided as a hosted solution (SaaS) – whichever approach best meets the property’s infrastructure, needs, budget and tech philosophy.  CapEx weighted or OpEx weighted – the property chooses.

PhoneSuite is proud to have installed more than 4,200 hotel phone systems in properties ranging from B&B’s to 600-room franchise hotels throughout the United States and Canada. Its products, combined with nationwide dealer support and engineering expertise, create reliable communication solutions that meet or exceed all brand requirements. PhoneSuite is an approved, endorsed or preferred vendor for most major hotel chains, an allied member of the American Hotel & Lodging Association (AH&LA), a founding sponsor of the Asian American Hotel Owners Association (AAHOA) and a member of Hotel Technology Next Generation (HTNG).

Voiceware by PhoneSuite was recently named Approved for Global IT by InterContinental Hotels Group (IHG).
At PhoneSuite, they consider themselves hoteliers first, voice technology experts second.

Voiceware is a SIP-based, full-featured hospitality IP-PBX – all encompassed in a software service. This means that no matter what constraints are placed on the hotel voice solution – analog or SIP, premise or cloud based, turnkey (proprietary but complete) or open-standards – Voiceware can drive it.

The Voiceware Browser Console is a game changer at the front desk and operator stations, streamlining the ability to answer and transfer calls, set wakeups and alter the defined set of incoming call answering positions on the fly. For a fraction of the cost of the outdated front desk console, properties can have any number of virtual Voiceware Browser Consoles running.

The same powerful Voiceware solution with multilanguage support, advanced wake-up features and reporting, reliable 911 handling and alarming and 24/7/365 cloud-based factory monitoring is running every PhoneSuite IP-based installation, including:

  • All-SIP guestrooms, SIP admin phones and SIP trunking
  • Hosted (SaaS) solution with third-party SIP standard gateways
  • Legacy analog guestroom/common area phones
  • Legacy analog or T1/E1/PRI trunks
  • Packaged hybrid Voiceware/analog all-in-one rack mountable PBX

Series 2 V.IP
The Series2 V.IP (Voiceware Integrated Platform) was designed to bring legacy analog phones and trunks together with modern, SIP-based voice communication – at whatever level the hotel is comfortable with. Take advantage of what VoIP and SIP have to offer, including inexpensive SIP phone lines and the OpEx-focused SaaS delivery and payment method, without making a major shift in technology nor investment in new property-level voice system infrastructure.

For more information or a free VoIP/hosted voice stress test, stop by booth No. 413 at HITEC, email, visit or call (800) 245-9933.

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