Vendor Updates


2017 Spring
Broomfield, CO

“Delighting the customer and exceeding their expectations through innovation and trusted relationships” is a core value of PHONESUITE. This value is at the forefront of its evolution toward a leading single-source solution provider of innovative communications technology to the hospitality industry. The reliable, simple-to-implement telephony platform supports both SIP and analog phones and integrates easily into the existing hotel communications infrastructure, at reasonable cost. The solution allows hotel owners and managers to meet the demands of today, while future-proofing their investment and eliminating the “PBX regret” that comes with getting stuck with high cost, proprietary, obsolete hardware.
For more than 25 years, PHONESUITE has been a proven choice for open-architected integrated hotel communications solutions, currently implemented in over 5,000 hotels – from 60-room select-service to 1,600-room resorts. Its products, combined with its nationwide dealer support and engineering expertise, create reliable communications solutions that cost effectively meet or exceed hotel requirements. PHONESUITE designs and manufactures its products internally, which enables it to quickly integrate customer needs and wants into its platform. The company’s commitment to customer-driven innovation was in evidence during its recent Innovation Summit, where the company brought together top hospitality industry influencers to solicit input for its development of a game-changing hospitality communications system.

PHONESUITE’s turnkey solutions are now also available factory direct, giving customers direct access to their software and hardware telephony solutions designed specifically for managing their portfolio from a single-source provider throughout North America and the CALA region. The new direct sales business model places the company in front of national brands and hotel management groups seeking a communications system tailored to each property’s specific needs, both from a budgetary and operational standpoint. The ability for PHONESUITE to meet the needs of hotels across multiple brands, sizes and service types/segments enhances its positioning as an accessible and viable voice communications partner.

Along with the initiation of its new direct sales channel, PHONESUITE has launched a refreshed brand reflecting its forward-thinking approach to meeting the ever-changing communications needs and demands of hotel operators. Its branding efforts will carry across the reseller and direct sales channels to create greater brand recognition and impart its values as an approachable, flexible and innovative company.

PHONESUITE provides solutions to select-service, full-service and resort properties, as well as luxury and boutique hotels, including:

  • Fully managed VoIP and analog services with no CAPEX
  • TDM and legacy solutions with full CAPEX
  • Full TDM
  • ACD system/call center
  • Enterprise auto attendant

PHONESUITE’s newest VoIP PBX platform, Managed VOICE, is a complete turnkey solution that supports both SIP and analog phones and boasts high reliability, resiliency and QoS monitoring of every call. 
Managed VOICE benefits include:

  • Future-proof/Evergreen technology – Eliminates need to buy another PBX again; always current with the latest communication technology
  • No more phone bills to manage; pay one flat-rate payment
  • No more hardware to manage; includes 24x7 hardware/software support and maintenance
  • Low CAPEX and reasonable OPEX
  • One low monthly cost; no hidden fees

For more information, call (800) 245-9933, email or visit

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