Vendor Updates

stayntouch

2016 Fall
Bethesda, MD
http://www.stayntouch.com

stayntouch… The New Way to Hotel
Designed and developed for mobility, stayntouch provides a property management system with the flexibility and power necessary to provide a reimagined guest experience. Powering more than 60,000 rooms globally, the innovative Rover PMS and intuitive Zest solutions deliver tools that drive incremental revenue, improve guest satisfaction, and streamline operations. stayntouch transforms a traditional cost center into a revenue generator.
 
Rover PMS: Simple, Mobile, Powerful
stayntouch’s flagship cloud-based property management system enables hotels to fully deliver on their service promise while improving the efficacy of their operations. Driven by the proliferation of choice – particularly choice of service – Rover PMS allows hotel staff to untether from the front desk and engage guests in the critical moment of their stay. stayntouch’s cloud-based platform frees hotels from the constraints of legacy or premise systems, delivering flexibility and simplicity so that staff members can focus on the guest, rather than navigating a complex system of menus.

Zest: Delight Your Guest
stayntouch’s browser-based guest engagement suite allows any hotel to offer its guests self-service check-in and checkout on their mobile device, without the requirement of an app download. Zest swiftly reduces the burden on the front desk and enables self-service upgrades, streamlined processes for guests and staff, and email capture via mobile web. Guests directly signal their preferred method of engagement with the hotel, with no disruption or reduction in service quality, thereby improving their stay experience. Removing friction from the upgrade or ancillary offering process contributes positively to incremental revenues.
 
stayntouch delivers SaaS solutions on a single cloud-based platform including:

  • Rover PMS™: A new PMS on any device, anywhere, anytime, elegant and robust, with simple pricing and integrations.
  • Rover PMS Overlay™: A mobile/tablet overlay on top of the PMS allows staff flexibility to service guests anytime, anywhere, with minimal training.
  • Rover Housekeeping™:  Arm your attendants with real-time PMS room status and updates via any touch device.
  • Zest™: PMS-integrated Web check-in and checkout with upgrades. Connect with guests via their smartphones.
  • Zest™ Station: Streamlines the check-in, key retrieval and checkout processes by letting guests skip the line and get on with their stay.
  • Mobile Room Key: Turns the guest smartphone into the room key. Works in conjunction with all major door lock vendors.

“The stayntouch system is extremely flexible and versatile,” said Matthew Marcino, director of operations at The Dewberry. “We were able to configure it to match our exact needs, and being cloud based, we are able to use it on a wide variety of devices. Now we are able to walk with our guests through our ‘living room’ lobby and give them a short tour while we are checking them in on the tablet in our hands. The system facilitates a greater level of guest engagement than traditional systems – we can even enter their guest preferences into the PMS as we walk with them.”

stayntouch partners with many of the most forward-thinking brands in the industry, including MGM Resorts International, Yotel, Great Wolf Hotels & Resorts, Zoku and Fontainebleau Miami Beach. Since its inception in 2013, stayntouch has signed more than 120 high-profile properties and is currently deployed throughout the United States and in select countries across Europe. The company sees continued growth in these regions, and near-term expansion in Asia.
 
For more information, please call (301) 358-1356, email sales@stayntouch.com or visit www.stayntouch.com.



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