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Vendor Updates


2014 Summer
Bethesda, MD

stayntouch brilliantly connects guests to hotels. stayntouch delivers a cloud-based PMS mobile overlay that brings the power of mobility to both hotel staff and to guests. For hotel staff, via any tablet or touch device, guest service and housekeeping have mobile access to the PMS via a touch-optimized interface. For guests, a branded smartphone or tablet experience is provided for pre-arrival engagement, mobile self check-in and out, to view room bill and receive upgrade promotions. stayntouch dramatically streamlines operations, increases margins and revolutionizes how the hotels connect and engage their guests and how guests experience their hotels.

stayntouch Solutions
stayntouch delivers four solutions on one cloud-based platform:

  • stayntouch Rover FrontOffice™: Overlay on top of PMS bringing the front office functionality onto a mobile/tablet in a touch/graphic user experience. Including remote key encoding and secure credit card swipe. Enables staff flexibility to service guests anytime, anywhere. Line-busting. Zero training.
  • stayntouch - Rover Housekeeping™: Via any mobile device (iTouch®, tablet, etc.), housekeeping has touch-optimized user interface for full access to rooms-to-clean lists, room status, guest information and ability to update room status after servicing.
  • stayntouch Zest Web™: Mobile Web experience enabling branded guest pre-engagement. Guest mobile check-in and out, preferences collected, upsell opportunities, staffless key fulfillment.
  • stayntouch – Zest App™: Guest smartphone app, white labeled, PMS integrated, enabling guest remote check-in and out, folio review, location aware/beacon, social media, promotions engine, reviews, services ordering.

“We implemented stayntouch at the Carlyle to increase our guest service and to enable a more flexible staff… and stayntouch delivered,” said Scott Dawson, area general manager for Joie De Vivre Hotels. “While we expected revenue gains, we are surprised by the size of the gains and painless implementation. In a short time, stayntouch has already proven the platform will deliver a huge ROI.”

From more information, please call (301) 476-1025, email sales@stayntouch.com or visit www.stayntouch.com.

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