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Vendor Updates


2023 Spring
Brussels, Paris

The world has changed, and hospitality needs to change the way it thinks. The industry needs a modern digital stack that is customer-centric and data-driven to empower sales, operations and finance process automation across multiple properties. Innovation is needed to empower business agility and quickly adapt to ever-changing market conditions and digital-first guests and customers. 

That’s why Thynk has designed and built an innovative data-driven process automation solution that sits atop and integrates in real time with the hotel PMS and POS, in order to manage, market, price, plan, contract, deliver and invoice any bundled hospitality service, including third party services.

The Thynk turnkey hospitality sales and operation solution is powered by Salesforce, a world leading CRM, because Thynk believes hoteliers should benefit from the best-of-breed, data-driven and customer-centric solutions already proven and trusted by other global industries and organizations. Thynk wants to empower hoteliers to leverage the immense capabilities of the Salesforce platform to positively impact Thynk's industry and power specific use cases out of the box – without added development costs. 

Thynk's hotel customers worldwide rely on the Thynk solution to provide exceptional and streamlined service to their guests and customers throughout the lifecycle of their relationship and easily build higher margin tailored services that they can sell directly. In addition, Thynk helps them manage their OPEX and optimize the go-to-market and cost of sales of bundled services and new concepts. 

The Thynk solution integrates in real time with PMS and POS and centralizes all data into one efficient and easily accessible system, eliminating the need to juggle multiple Excel spreadsheets or waste time searching for relevant information to make an informed decision. This helps Thynk's clients to focus on MarginPar and share of wallet, and stay on top of RevPar and inventory to optimize financial strength and profitability. 

Thynk’s turnkey hospitality sales and operation solution is built on three complementary pillars, including:

1. A set of ready to use hospitality modules (ie., corporate account, guest, space, bundled services, and operation management) to provide hoteliers with an end-to-end solution working seamlessly out of the box. 

2. Powered by Salesforce, a world leading CRM, so hoteliers can leverage Salesforce’s agility to fine-tune processes and automation to unique guest and corporate journeys to execute fast. There should be no limit to customer-centric innovation. 

3. Data management is at the core so hoteliers can improve experiences and make quick data-driven decisions to better serve their guests and corporate groups. 

Based on these pillars, Thynk solutions help hoteliers stay in control and adapt fast, while optimizing time to market and minimizing cost of sales. 

For more information on Thynk, visit www.thynk.cloud.

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