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12/01/2017
David Barbieri

David Barbieri

Vice President and CIO
WestCoast Hospitality Corporation
What are some of your responsibilities?
I spend most of my time working on current and future strategic projects related to our hotel operations.
In addition to owning, managing and franchising hotels, WHC operates an event ticketing division and a real estate management division. We have a tremendous staff of 20 people in our corporate IT department that provide IT services for all of these divisions of the company.

What do you like most about your job?
After our company purchased Red Lion Hotels at the end of 2002, we initiated a series of major technology projects. These projects have put us in a strong position for future growth, and have created many opportunities for us to get involved with leading technology companies and consultants. That interaction, with such high quality people and technology, has been very enjoyable. The most fulfilling aspect of my job comes from seeing the different business divisions of our company embrace new technology projects, and in turn generate improvements in financial and operational performance.

What do you like least about your job?
Having my cell phone attached to my hip at all times and never going on vacation without my laptop.

Did you go to undergraduate school? Where? What was your major?
I went to college at the University of Colorado at Boulder, with a year at Gonzaga in Florence in the middle. I graduated with a B.S. in mechanical engineering and varsity letters in both track and cross-country.

What is your favorite movie?
Cool Hand Luke has always been a favorite. However, Old School is a close second.

What is your favorite song?
’For You’ by BNL

What is your favorite line from a movie or song?
“You’re my boy, Blue!” - Old School

What was your first job?
I put my engineering skills to work right out of college toasting bagels and making espresso at a neighborhood coffee shop in Boulder. My first “real” job was working for Exabyte Corporation in Boulder, as a manufacturing engineer for a number of different tape drive lines.

What was your most interesting day at work?
The most interesting day I’ve had at work actually took place at the New York Stock Exchange, the day we took our company public. Standing on the balcony with the bell ringing to start off the trading day was a once in a life time experience.

What would you do if you won the lottery?
Go work for Richard Siegel…or retire and move to Italy with my family.

When you are not working what do you enjoy doing?
Playing with my two sons, Luke (5) and Sam (3), ‘date night’ with my wife Leah, mountain biking with my fraternity brothers, hanging out at Priest Lake in Idaho, and going to Gonzaga basketball games.

What is the next technology to impact the hospitality industry?
The evolution of guest self service options will continue to play a significant roll in the hospitality industry. We’ve seen a great deal of progress in distribution technology that enables consumers to make educated booking decisions. This technology will continue to evolve with improved ADS and ‘brand.com’ sites. New consumer tools, such as Web-based check-in, will add value to brand.com. Guest self-service technology will also change the way guests interact onsite at a hotel. Self-service kiosks that enable guests to check in, check out and print airline boarding passes, will become expected amenities at hotels, just as they have become at airports.

E-mail address for your adoring fans to contact you: david.barbieri@westcoasthotels.com


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