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12/01/2017
Fraser Hickox

Fraser Hickox

General Manager Research and Technology
Peninsula Hotel Group
What are some of your responsibilities?
I head up a team of engineers charged with the responsibility to create new "stuff" for the Peninsula guestroom. I am constantly looking at emerging technologies to see how this can be utilized in a five-year window. With semiretirement looming, this will be passed to my successor, Ingvar Herland.

What do you like most about your job?
In truth I am fortunate to work for a great chairman who is still wrestling with the Internet but a champion of user-friendly technology, and in fact, I am in the unusual position of being forced to spend money rather than fighting for a budget.
 
What do you like least about your job?
Not enough hours in a day and still have sufficient time for other pursuits, dealing with vendors who suffer from amnesia.
 
Where did you go to school? What was your major?
I went to school in Adelaide, South Australia where I earned a Science degree then went to NSW to complete an engineering degree. Taking advantage of the then regional scholarship selection system, I completed a Masters and PhD at Stanford University, where I dabbled in Radio Physics and built satellite receivers in my spare time.
 
What is your favorite movie?
"Masquerade" with Audrey Hepburn; in fact any Audrey Hepburn movie, but I also admit seeking inspiration from early Doris Day and Rod Taylor movies.

What is your favorite song?
"The Look of Love" from the first and best version of "Casino Royale"
 
What is your favorite line from a movie or song?
"G'day Blue" - Robert Mitchum in "The Sundowners"

What was your first job?
Broadcast engineer at radio station 5KA Adelaide

What was your most interesting day at work?
This is a hard question. Every day is interesting and is accompanied by new challenges.

What would you do if you won the lottery?
Probably go to work again the next day, money is not a driver for me.

When you are not working, what do you enjoy doing?
I collect old cars which I love to drive, and when time and geography permit, I like to fly light aircraft.

What is the next technology to impact the hospitality industry?
The Internet will continue to flourish but I anticipate a move away from computer-centric devices to purpose-designed consumer electronics, more importantly the breaking down of geographic boundaries for both broadcast television and narrow casting.
 
I suggest we will be required to deliver our guest's television from where they live and provide for very specific narrow casting services. One wonders what impact this will have on VOD in the hotels, with the ability for our guests to dial up a movie from a number of sources for a fraction of the current charges.


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