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12/01/2017
Tim Rand

Tim Rand

Vice President, Chief Information Officer
Silversea Cruises, Ltd
What are some of your responsibilities?
As CIO for Silversea Cruises, I manage all corporate information systems activities worldwide.  We have offices in London, Monaco, Fort Lauderdale, Sydney and Singapore, so it takes the coordinated efforts of a global team to provide the tools allowing staff and crew to deliver luxury service to our guests. 
 
In a few words, I manage change.  Change in systems, processes, people, approaches and business objectives.

What do you like most about your job?
I am passionate about fixing broken systems.  These systems may be people systems, computer systems or processes.  Most of the time I have found that the right fix involves all of those components.  I love solving problems and so often find that I have great insight into solutions that have stumped others. 

What do you like least about your job?
For me, it’s tough when it gets routine.  Instead of doing the same thing repetitively, I will spend time working on a solution to improve the process.
 
Where did you go to school? What was your major?
St. Andrews Presbyterian College in Laurinburg, N.C. was where I earned my degree in math with emphasis in computer science.  I started as a chemistry major, but my advisor said, “You don’t want to be a chemist.  They spend long hours late at night huddled over a test tube.”  So he suggested since I like the computer stuff to switch to that as a major.  After I graduated, I spent many long hours late at night huddled over a computer listing.
 
What is your favorite movie?
I can’t think of a single favorite, but a long time favorite is the book and movie, “The Princess Bride”.
Also some of my recently watched favorites are “Danny Deck Chair”, “Stranger  Than Fiction”, “Cars”, “The World’s Fastest Indian”, “Kinky Boots” and “The Motorcycle Diaries”.

What is your favorite song?
I listen to a quite eclectic mix from classical to pop to reggae to hip-hop and on. 
 
What is your favorite line from a movie or song?
My current “anthem” is Tanya Stevens’ “To the Limit”.
- I live my life like there's an engine revving in it, I push every minute to the limit and I Never back from a challenge, you a see me in it, I push every minute to the limit
 
What was your first job?
After the typical summer lifeguard job, I first worked at McDonnell Douglas Aircraft in a department called Engineering Documentation Support.  I would spend all day filing updates to plans and blueprints out on the factory floor.  I had the opportunity to work in most of the buildings and see aircraft construction from design, wind-tunnel and structural testing, parts manufacturing through to final assembly.
 
What was your most interesting day at work?
I guess it has to be when I was working in Santiago, Chile several years ago.  George Bush (Sr.) was about to come there for a visit.  In the night, I clearly heard several explosions.  It turns out that rebels had blown up the McDonald’s in protest of American policies.  I went to the office the next day, but wary of appearing “too American.”

What would you do if you won the lottery?
Two things: Get back to glider flying – I’ve missed it since my career has kept me busy; and second, start a foundation to give back the gifts I’ve been given.  My thinking is that it would be related to “green” technology.

When you are not working, what do you enjoy doing?
Riding bikes, eating my wife’s great cooking, or traveling to visit my granddaughters.
 
What is the next technology to impact the hospitality industry?
Bamboo-based fabrics.  Sounds funny doesn’t it, BUT, have you tried them?  Go check out the current bamboo-based fabrics used in socks and shirts.  It’s only a matter of time before we will have them in sheets and pillow cases.  It’s organic, it’s sustainable, it’s comfortable and makes the world’s softest cloth.



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